Operations Coordinator - Baltimore, United States - Legal Aid Bureau

Legal Aid Bureau
Legal Aid Bureau
Verified Company
Baltimore, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description

Maryland Legal Aid (MLA) provides life-changing civil legal assistance to eligible residents in every part of the State. Since 1911, MLA has provided high-quality legal services to low-income, and marginalized individuals and communities-helping them remedy their civil legal issues and become empowered to overcome challenges, achieve stability and independence, and an overall better life.


MLA is dedicated to preserving the basic human needs and basic human rights of clients, particularly as they navigate the justice system.

MLA staff, pro bono attorneys, community partners, and general supporters all play important roles in ensuring that the legal playing field is leveled so that those most in need achieve equal access to justice.

It is because of this diverse support that MLA is able to be a voice to tens of thousands of economically disadvantaged and vulnerable Marylanders every year.


As part of MLA's Administrative Services Unit (ASU), the Operations Coordinator (Mail, Copy & Distribution Services) is responsible for coordinating incoming and outgoing mail services, printing services, and confidential shredding and offsite file storage services.

This position is responsible for maintaining confidential shredding and offsite file storage services for MLA's Baltimore City office.

This position reports to the Director of Administrative Services and works in partnership with the Administrative Services Unit staff, Information Technology staff, Office Managers, Administrative Assistants, and Vendors.


Responsibilities
The Operations Coordinator (Mail, Copy & Distribution Services) is responsible for:

  • Directing interoffice and external mail services; establishes and implements policies, procedures and standards for ensuring timely processing and delivery of a variety of mail and packages; communicates information to MLA personnel.
  • Schedules and coordinates mail pickup and delivery from various departments throughout the building. Ensures compliance with US Postal Service regulations. Coordinates bulk mailings for department personnel and advises on appropriate shipment methods.
  • Crosstraining administrative staff in mail and duplication services; trains new administrative staff on mail services and copying equipment.
  • Maintains log of postage, package shipment, supplies, equipment rental, and related mail transaction expenses; adds postage to equipment and balances meters; prepares daily report for Finance on postage expenses. Assists in developing the annual budget for mail services.
  • Researches new mail services and technology to provide the most cost effective and uptodate shipment methods to City departments. Stays abreast of changes in postal rates or supplies and provides feedback to management for strategic planning purposes.
  • Maintains inventory for buildingwide paper and toner needs; as well as materials required for printing and duplication.
  • Schedule maintenance via contracted vendors on buildingwide mail and duplication equipment to ensure continuous operations.
  • Works with Director of Administrative Services on maintaining organization wide duplicating and mail equipment leases and coordinate distribution of, and training for new equipment.
  • Delivers requested office supplies.
  • Delivers supplies to kitchenettes.
  • Other duties as assigned.

Qualifications

  • High School diploma or equivalent (GED).
  • Two years of related experience or equivalent combination of education and experience.
  • Ability to work independently and to make independent decisions when circumstances require action.
  • Ability to work as part of a collaborative team.
  • Ability to work efficiently and professionally under tight deadlines.
  • Detailoriented and able to handle multiple tasks in a fast paced environment.
  • Experience with large office copiers and postal machines.
  • Excellent customer service skills.
  • Must be able to lift up to 50 pounds.
  • Interest in working in a mission focused nonprofit environment is a plus.
  • Previous corporate mailroom experience, preferably at a law firm.

Benefits
The salary range for this position is $47, $55, In addition, MLA provides employees with a generous benefits package that includes health, dental, vision, life insurance, a 401(k) retirement plan, 2 weeks paid time off, paid sick leave, 14 annual paid holidays, and more


Additional Requirements

  • References will be required at the time of the final interview.
  • No telephone calls, please. The position will remain open until filled.
Maryland Legal Aid is committed to equity, justice, and inclusion.

As an equal opportunity employer, MLA seeks to hire individuals from diverse backgrounds and perspectives that reflect the communities we serve, including people with disabilities, people of color, women, and members of traditionally underrepresented groups.

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