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    Manager of Legal Support Staff - New York, United States - DLA Piper

    DLA Piper
    DLA Piper New York, United States

    3 weeks ago

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    Description

    DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.

    DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together.

    If you are a highly talented Manager of Legal Support Staff, we want to hear from you

    This position is located in our New York office and offers a hybrid work schedule.

    Minimum Requirements:

    • High School or GED
    • 5 years' general management experience
    • Excellent oral and written communication skills
    • Must maintain confidentiality and demonstrate good judgment
    • Strong computer and interpersonal skill sets required to interact with LSST members and timekeepers on a daily basis
    • Strong organizational and problem-solving skills to interpret and resolve issues as they arise
    • Ability to manage multiple projects and work under pressure
    • Ability to work effectively in a fast-paced environment
    Preferred Requirements:
    • 4 Year / Bachelor's Degree
    • Prior experience in a legal or professional services management setting, or human resources management
    What will your day look like?
    In this role, you will work closely alongside the Office Administrator to supervise the various Legal Support Services Teams (LSST) in their respective office(s) to ensure a smooth workflow, workload coordination, and attorney-client service. You are responsible for managing the day-to-day activities of the LSST which will include coordinating backup and overflow assistance as necessary. You will serve as a liaison between administrative departments, the LSST, and timekeepers.

    You will monitor daily absences and arrange substitute staffing as needed and approve paid time off requests. You are also responsible for approving time cards for all LSST members, this will include monitoring the overtime budget and ensuring it is kept to a minimum, as well as reporting all leave and FMLA issues to Human Resources, arranging coverage during any leave of absence.

    As manager of this team, you will recruit and interview LSST members for open assignments, and assist in the training, orientation, and mentoring of new members on firm procedures and resources. You are responsible for monitoring LSST members' performance, conducting evaluations, soliciting proper feedback throughout the year, and proposing annual salary increases. You will coach, mediate and document all LSST member performance, attendance and conduct issues as needed; bringing discipline issues to the attention of the Office Administrator and HR. You will also conduct LSST meetings as needed and coordinate training or similar events.

    To learn more about DLA Piper, please visit our website.

    We offer exceptional career opportunities in an environment that is challenging, rewarding, and, we believe, truly different from our competitors. Our employees enjoy a competitive benefits package and a dynamic and diverse environment in which they can build a long and fruitful career and reap the rewards of their success.

    General & Essential Job Expectations
    While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to:
    • Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties;
    • Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner;
    • Provide timely, accurate, and quality work product;
    • Successfully meet deadlines, expectations, and perform work duties as required;
    • Foster positive work relationships;
    • Comply with all firm policies and practices;
    • Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed;
    • Perform all other duties, tasks or projects as assigned.
    Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people.

    Physical Demands, Work Environment, and Other Requirements
    Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

    The expected annual pay range for this position, if hired to work in New York City is $128,000 - $189,000 per year. The compensation offered to a candidate selected for employment will be dependent upon various factors, including the candidate's geographic market, skills, educational and professional background, experience, and overall qualifications. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k).

    Application Process:
    If you have a request for an accommodation during the application process or have any questions about the process, please contact Please add to your list of safe senders.

    Applicants must apply directly online instead of sending application materials via email.

    Agency applications will not be considered.

    No immigration sponsorship is available for this position.
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