Dispatcher - Baltimore, United States - Strategic Delivery Solutions LLC
Description
Dispatcher_Rosedale, MD_
An exciting opportunity awaits you at SDS RX - We're a healthcare logistic services company with over 100 locations nationwide.
We provide dedicated, flexible delivery solutions to long term care, specialty, infusion, nuclear pharmacies, as well as pharmaceutical distributors, labs, and healthcare networks.
Our Mission is to enhance the quality of patient care, one delivery at a time. No matter the circumstance, you can count on us to deliver_Right patient, right place, right time__._
We're a young, dynamic, technologically progressive, and rapidly growing logistics company in the pharmaceutical delivery space in search of a Dispatcher to support our Rosedale, MD area customer.
What Will You be Paid?
$18-20 per hour.
When Will You be Working?
Monday - Friday 2:00 pm - 8:00 pm.
Where Will You be working?
9006 Yellow Brick Rd Rosedale, MD 21237.
How will you make an impact?
- Provide excellent customer service to both internal and external customers.
- Promptly dispatch contracted delivery drivers at the request of SDS Customers.
- Record data into SDS computer systems to maintain data integrity and provide accurate reporting both internally and to our customers.
- Consistently meet or exceed service levels established by the customer.
- Maintain excellent communication between the customer, Regional Manager, and the drivers in the field.
- Other relative tasks assigned by Dispatch and/or Regional Manager.
You're a perfect fit for this position if you have...
- Excellent written and verbal communication skills.
- Previous call center or customer service experience (1 year).
- A positive, teamoriented attitude.
- Ability to fulfill tasks from beginning to end and identify where followup is required.
- Excellent organizational skills and ability to track multiple tasks efficiently and effectively.
- Consistent adherence to corporate and departmental policies and procedures.
- A High School diploma or equivalent.
What makes SDS Rx different?
- Excellent salary compensation
- Comprehensive benefits plan (including Health/Dental/Vision) _We don't want you to wait Immediate insurance coverage is available._
- 401k match _Thinking about your future? So are we. That's why we will match up to 4% of your contributions._
- PTO package (including major paid holidays)
- Employee Assistance Program _Life happens, and that's why we have EAP benefits available for you and your family_
- Employee Wellness Program _Staying healthy both mentally and physically is a top priority for us, and we want to help you reach those goals._
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