Jobs
>
Columbus

    Customer Service Advisor - Columbus, United States - Schnitzer Steel

    Schnitzer Steel
    Schnitzer Steel Columbus, United States

    3 weeks ago

    Default job background
    Description

    ** Customer Service Advisor**

    **Job Category****:** Retail **Requisition Number****:** TEMPL013775 Showing 1 location **Job Details**

    **Description**

    Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a can do selling spirit and the ability to work as a team to meet the stores sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.

    **Essential Functions:**

    Promote the Pick-n-Pull Safety Culture.

    Be a team player. Work as a member of the team to help the team achieve its goals.

    Maintain a high level of integrity.

    Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.

    Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.

    Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.

    Follow all company policies and procedures.

    Identify when customer interaction requires assistance from management.

    Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.

    Additional duties as assigned.

    **Qualifications:**

    Must work safely at all times.

    Must have good people skills with an outgoing friendly positive attitude.

    Able to work retail hours including overtime, weekends and holidays.

    Must have reliable means of transportation.

    Must be able to read, write, and speak in the English language.

    Bilingual in Spanish a plus, but not required.

    Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.

    Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.

    Previous experience in a retail environment preferred but not required.

    **Physical Activities Required to Perform Essential Functions:**

    Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.

    Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.

    Vision must be sufficient to perform job functions safely as described above.

    Able to work on feet (stand and walk) for assigned work shift.

    **Job Conditions:**

    Exposure on a regular basis to outdoor weather conditions.

    Exposure to occasional noisy conditions and machinery operation.

    **PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.**

    All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.

    Schnitzer Steel Industries, Inc. participates in e-verify for all U.S. new hires.

    An offer of U.S. employment by Schnitzer Steel Industries, Inc. or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.

    All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.

    As an Equal Opportunity Employer, Schnitzer Steel Industries, Inc. does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

  • Vendetti Motors Buick-GMC

    Automotive Dealership Service Advisor

    3 weeks ago

    Vendetti Motors Buick-GMC Franklin, United States

    Overview: · We are seeking an experienced Automotive Service Consultant to join our team. As an Automotive Service Consultant, you will be responsible for making sure our clients are taken care of and provide world class service. · One of our Service Consultants is moving on to b ...

  • Love's Travel Stops & Country Stores

    Service Advisor

    2 weeks ago

    Love's Travel Stops & Country Stores Columbus, United States

    Req ID: Address: 15402 Hornsby Street NE Columbus, MN, 55025 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% match up to 5% - Medical/ Dental/ Vision Insurance after 30-days - Competitive Pay - Career Development - Quarterly Bo Service Advisor, Customer Service, Adv ...

  • Performance Automotive

    Service Advisor

    2 weeks ago

    Performance Automotive Columbus, United States

    In the role of Service Advisor, you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers complaints and concerns. Because you have an innate ability to efficiently manage multiple projects while regu ...

  • Loves Travel Stops & Country Store

    Service Advisor

    1 week ago

    Loves Travel Stops & Country Store Franklin, United States

    Req ID: 439541 · Address: 2875 Scottsville Rd Franklin, KY, 42134 · Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately ...

  • Germain

    Service Advisor

    3 weeks ago

    Germain Columbus, United States

    Germain Automotive Partnership is looking for Service Advisors for our New Volkswagen of Westerville location opening June 2024 · Job Description: · The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed services ...

  • Love's Travel Stops & Country Stores, Inc.

    Service Advisor

    1 week ago

    Love's Travel Stops & Country Stores, Inc. Columbus, United States

    Address: 15402 Hornsby Street NE Columbus, MN, 55025 · Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * · Welcome to Love's · Service A ...

  • P4 Automotive

    service advisor

    2 weeks ago

    P4 Automotive Columbus, United States

    · Job Title: Automobile Service Advisor · Job Summary: As a Service Advisor you will play a critical role in delivering exceptional customer service and coordinating vehicle maintenance and repair services at the Columbus Auto Group. This position acts as a liaison between custo ...

  • Great Lakes Hyundai of Columbus

    Service Advisor

    3 weeks ago

    Great Lakes Hyundai of Columbus Columbus, United States

    Great Lakes Hyundai of Columbus is hiring We offer competitive pay and benefits The right candidate will have automotive service advisor or technician experience. · The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent ...

  • P4 Automotive

    service advisor

    1 week ago

    P4 Automotive Columbus, United States

    Job Title: Automobile Service Advisor · Job Summary: As a Service Advisor · you will play a critical role in delivering exceptional customer service and coordinating vehicle maintenance and repair services at the Columbus Auto Group. This position acts as a liaison between cust ...

  • P4 Automotive

    service advisor

    2 days ago

    P4 Automotive Columbus, United States

    · Job Title: Automobile Service Advisor · Job Summary: As a Service Advisor you will play a critical role in delivering exceptional customer service and coordinating vehicle maintenance and repair services at the Columbus Auto Group. This position acts as a liaison between custo ...

  • Germain Automotive Partnership

    Service Advisor

    3 weeks ago

    Germain Automotive Partnership Columbus, United States

    Job Description · Job DescriptionGermain Automotive Partnership is looking for Service Advisors for our New Volkswagen of Westerville location opening June 2024 · Job Description: · The Service Advisor is responsible for scheduling service work in the service department and for ...

  • Great Lakes Hyundai of Columbus

    Service Advisor

    2 weeks ago

    Great Lakes Hyundai of Columbus Columbus, United States

    Job Description · Job DescriptionGreat Lakes Hyundai of Columbus is hiring We offer competitive pay and benefits The right candidate will have automotive service advisor or technician experience. The day-to-day duties of this role include meeting with customers and determining t ...

  • CSM Companies, Inc.

    Service Advisor

    2 days ago

    CSM Companies, Inc. Columbus, United States Full time

    Description · "> Sahling Kenworth is seeking a customer service focused individual to take on the Service Advisor role. Excellent starting wage and comprehensive benefits offered. We are a successful and growing dealer group with locations in over four states that is looking to ...

  • Ricart Automotive

    Kia Service Advisor

    2 weeks ago

    Ricart Automotive Columbus, United States

    Service Advisor · Ricart Automotive is the nation's largest single-point auto mall, with over 67 acres, two locations and outstanding employees who are passionate about their contribution to the development and growth of our company. We are driven, we are trusted, we are sharp, ...

  • AAA Club Alliance

    Automotive Service Advisor

    1 week ago

    AAA Club Alliance Columbus, United States

    Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shineAs an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating thei ...

  • Bob Caldwell

    Automotive Service Advisor

    1 week ago

    Bob Caldwell Columbus, United States

    We are growing and have an immediate need for a World Class Service Advisor · As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, te ...

  • Christian Brothers Automotive

    Automotive Service Advisor

    17 hours ago

    Christian Brothers Automotive Columbus, United States

    Job Description · Job DescriptionCompany Description · Christian Brothers Automotive · Benefits: · *$65k+ Annually for Qualified Service Advisors · Closed Every Weekend To Spend Time With Family & Friends · Paid Vacation & Paid Holidays · Healthcare Benefits Available · Matching ...

  • Hendrick Automotive Group

    Honda Service Advisor

    1 week ago

    Hendrick Automotive Group Franklin, United States

    Darrell Waltrip HondaLocation: 1430 Murfreesboro Rd, Franklin, Tennessee 37067 · Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed. · Supervisory Responsibilit ...

  • Performance Automotive

    Service Advisor-Toyota Direct

    2 weeks ago

    Performance Automotive Columbus, United States

    In the role of Service Advisor, you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers complaints and concerns. Because you have an innate ability to efficiently manage multiple projects while regu ...

  • Pep Boys

    Automotive Customer Service Advisor

    3 weeks ago

    Pep Boys Columbus, United States

    **** · **Automotive Customer Service Advisor** · **Automotive Customer Service Advisor** · **Requisition ID:** · **Category:** Service Desk · **Position Summary** · Contribute to the growth of the organization across all lines of business through customer engagement, expert ...