- Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
- Greets customers in a timely, friendly manner.
- Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time".
- Checks on the progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explain cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
- Maintain a Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone, or branch average.
- Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturer's specifications, using maintenance menus.
- Maintains a dealership-prescribed standard for "hours per customer repair order written."
- Understands and follows federal, state, and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
- Follows all company safety policies and procedures, and immediately reports any and all accidents to a manager or supervisor..
- Two years of experience in a dealership position.
- General knowledge of vehicle mechanical operations
- Professional personal appearance.
- Excellent oral and written communication skills.
- All applicants must perform duties and responsibilities in a safe manner
- Bilingualism is not required but can be very helpful.
- A valid Driver's license is required.
- Ability to pass pre-employment testing including background check, drug test, and motor vehicle report is required.
- Ability to read and comprehend instructions and information.
- Two years of experience in a dealership position.
- General knowledge of vehicle mechanical operations.
- ASE certification preferred.
- Sales experience is preferred.
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401K after 30 days of employment
- Life Insurance
- Short and Long-term Disability Insurance
- Paid time off
- Employee Discounts
- State of the art technology
-
Service Advisor
4 days ago
Great Lakes Hyundai of Columbus Columbus, United StatesGreat Lakes Hyundai of Columbus is hiring We offer competitive pay and benefits The right candidate will have automotive service advisor or technician experience. · The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent ...
-
service advisor
2 weeks ago
P4 Automotive Columbus, United StatesJob Title: Automobile Service Advisor · Job Summary: As a Service Advisor · you will play a critical role in delivering exceptional customer service and coordinating vehicle maintenance and repair services at the Columbus Auto Group. This position acts as a liaison between cust ...
-
Service Advisor
1 week ago
CSM Companies, Inc. Columbus, United States Full timeDescription · "> Sahling Kenworth is seeking a customer service focused individual to take on the Service Advisor role. Excellent starting wage and comprehensive benefits offered. We are a successful and growing dealer group with locations in over four states that is looking to ...
-
Service Advisor
2 weeks ago
Performance Automotive Columbus, United StatesIn the role of Service Advisor, you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers complaints and concerns. Because you have an innate ability to efficiently manage multiple projects while regu ...
-
Service Advisor
2 weeks ago
Love's Travel Stops & Country Stores Columbus, United StatesReq ID: Address: 15402 Hornsby Street NE Columbus, MN, 55025 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% match up to 5% - Medical/ Dental/ Vision Insurance after 30-days - Competitive Pay - Career Development - Quarterly Bo Service Advisor, Customer Service, Adv ...
-
Service Advisor
2 weeks ago
Great Lakes Hyundai of Columbus Columbus, United StatesJob Description · Job DescriptionGreat Lakes Hyundai of Columbus is hiring We offer competitive pay and benefits The right candidate will have automotive service advisor or technician experience. The day-to-day duties of this role include meeting with customers and determining t ...
-
Automotive Service Advisor
2 weeks ago
AAA Club Alliance Columbus, United StatesAre you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shineAs an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating thei ...
-
Automotive Service Advisor
2 weeks ago
Bob Caldwell Columbus, United StatesWe are growing and have an immediate need for a World Class Service Advisor · As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, te ...
-
Service Advisor/Service Writer
4 days ago
Buckeye Complete Auto Columbus, United StatesJob Description · Job DescriptionSalary: 105K · Job description · ARE YOU A CUSTOMER SERVICE/SALES ROCKSTAR? ARE YOU BURNED OUT? DO YOU TAKE PRIDE IN BEING YOUR BEST IN CUSTOMER INTERACTIONS? LOOKING FOR A PLACE TO CALL "HOME"? · Looking for experienced Service Advisor who is en ...
-
Service Writer/Advisor
4 days ago
Buckeye Complete Auto Columbus, United StatesJob Description · Job DescriptionSalary: 70K - 95K · Job description · ARE YOU A CUSTOMER SERVICE/SALES ROCKSTAR? ARE YOU BURNED OUT? DO YOU TAKE PRIDE IN BEING YOUR BEST IN CUSTOMER INTERACTIONS? LOOKING FOR A PLACE TO CALL "HOME"? · Looking for experienced Service Advisor who i ...
-
Service Writer/Advisor
4 days ago
Buckeye Complete Auto Care Columbus, United StatesJob description · ARE YOU A CUSTOMER SERVICE/SALES ROCKSTAR? ARE YOU BURNED OUT? DO YOU TAKE PRIDE IN BEING YOUR BEST IN CUSTOMER INTERACTIONS? LOOKING FOR A PLACE TO CALL "HOME"? · Looking for experienced Service Advisor who is energetic, friendly and career-minded for our bus ...
-
Service Advisor-Toyota Direct
2 weeks ago
Performance Columbus Columbus, United StatesOverview: · In the role of Service Advisor, you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers complaints and concerns. Because you have an innate ability to efficiently manage multiple projec ...
-
Service Writer/Advisor
4 days ago
Buckeye Complete Auto Columbus, United StatesJob Description · Job DescriptionSalary: 90K - 130K · Job description · ARE YOU A CUSTOMER SERVICE/SALES ROCKSTAR? ARE YOU BURNED OUT? DO YOU TAKE PRIDE IN BEING YOUR BEST IN CUSTOMER INTERACTIONS? LOOKING FOR A PLACE TO CALL "HOME"? · Looking for experienced Service Advisor who ...
-
Harley-Davidson Service Advisor
2 weeks ago
Ricart Automotive Columbus, United StatesFarrow isn't just a bike shop. We're a family eager to share our passion, expertise, ideas, and stories with every unique individual that walks through the door. We offer more than bikes, parts, and a transaction. We're a place to learn the ropes, shoot the breeze, and be part of ...
-
Kia Service Advisor
2 weeks ago
Ricart Automotive Columbus, United StatesService Advisor · Ricart Automotive is the nation's largest single-point auto mall, with over 67 acres, two locations and outstanding employees who are passionate about their contribution to the development and growth of our company. We are driven, we are trusted, we are sharp, ...
-
Service Advisor
2 weeks ago
Crown Eurocars of Dublin Dublin, United StatesCrown Eurocars Mercedes-Benz of Dublin, the only J.D. Power "Dealer of Excellence" Mercedes Benz dealership in Ohio and the recipient of the 2023 Mercedes Benz Best of the Best award, has an opening for an experienced Service Advisor · The position includes interacting daily wit ...
-
Service Advisor-Toyota Direct
2 weeks ago
Performance Columbus Columbus, United StatesOverview · In the role of Service Advisor, you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers complaints and concerns. Because you have an innate ability to efficiently manage multiple project ...
-
Automotive Dealership Service Advisor
3 days ago
Vendetti Motors Buick-GMC Franklin, United StatesOverview: · We are seeking an experienced Automotive Service Consultant to join our team. As an Automotive Service Consultant, you will be responsible for making sure our clients are taken care of and provide world class service. · One of our Service Consultants is moving on to b ...
-
Service Advisor
2 weeks ago
Jimmy Britt CDJR Dublin, United StatesJob Description · Job DescriptionJimmy Britt is a family run and operated dealership. We have spent a great deal of money to ensure that we have the needed tools and equipment to complete the necessary job tasks. We believe in hiring Great People and giving them the necessary too ...
-
Automotive Service Advisor
2 weeks ago
Midwestern Auto Group Dublin, United StatesAutomotive Service Advisor, European & ExoticsWe are seeking energetic Automotive Service Advisors (Audi, BMW, Volvo) who enjoy providing premium customer service and want to be rewarded for their efforts. Established in 1957, MAG is the world's largest group of European brands. ...
Service Advisor - Columbus, United States - Germain Automotive Partnership
Description
Job Description
Job DescriptionGermain Automotive Partnership is looking for Service Advisors for our New Volkswagen of Westerville location opening June 2024
Job Description:
The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed services to customers.
Service Advisor Duties and Responsibilities:
Service Advisor Qualifications:
Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT
Germain Automotive Partnership is proud to offer the following benefits for our employees: