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AR Specialist- Service/Repair TK Elevator Corporation - Atlanta, United States - Thyssenkrupp Elevator
Description
The first 3 letters in workplace safety are Y-O-UTK Elevator
is currently seeking an experienced
AR Specialist- Service/Repair
in
Atlanta, GA.
Responsible for performing all administrative duties associated with the collection and payment application of outstanding service and repair invoices so that the department functions efficiently and cost effectively.
ESSENTIAL JOB FUNCTIONS:
Makes regularly scheduled collection calls on all account balances as assigned.
Maintains a system of follow-up to ensure customers follow through with their promises
Enters clear and concise system notes pertaining to all collection calls so that a history is maintained for all accounts regarding collection efforts
Displays a thorough knowledge of service, extras and repair documentation, including billing, insurance certificates, contracts, lien wavers, etc
Reads and understand contract language and uses this knowledge in negotiations with customers as contracts will dictate payment terms and conditions
Prioritizes multiple and changing responsibilities while being organized and detail oriented, with a commitment to customer service
Monitors accounts for potential write-off; prepares required Credit and Bad Debt write off requests and routes for appropriate signatures
Coordinates monthly conference calls with region and branch personnel
Achieves full coverage of their assigned portfolio of accounts specific to job assignment
Performs other duties as assigned
EDUCATION & EXPERIENCE
:
High school diploma or GED
Six months plus related experience in customer service and/or training in basic collections
Able to write correspondence in a clear and understandable manner; able to read and comprehend instructions, correspondence and memos
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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