Sales Support Spec II - Mt Laurel, United States - TD Bank

Description

Work Location:
Mount Laurel, New Jersey


Hours:
40


Pay Details:

USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions.

The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs.

As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:
Sales & Customer Distribution Support


Job Description:

The Sales Support Specialist performs a variety of activities for a line(s) of business (LOB) designed to support, enhance and increase overall sales performance.

The Sales Support Specialist coordinates various LOB sales, marketing support and enhancement programs and initiatives under the direct supervision of experienced personnel.

Depth & Scope:
Performs variety of activities for an LOB designed to support, enhance and increase overall sales performance according to established Company policies and applicable legal and regulatory guidelines

Administers ongoing sales and marketing support programs equitably according to plan designs and guidelines, which may include sales contests, product promotions, regional programs and other activities

Provides project coordination to new or existing sales support programs

Leads or assists with strategy meetings, determining sales and marketing needs and requirements and generating ideas

Provides input and advice based on extensive knowledge of other Company initiatives and industry practices; ensures coordination with other initiatives

Researches various issues, ideas, problems and opportunities discussed in strategy meetings to generate additional information to add to projects

Creates project plans, adding ideas from research and ensuring that issues, concerns and priorities identified in meetings and other communications are addressed

Implements project plans; communicates with various internal personnel, corporate marketing and other Company departments and outside vendors to coordinate assigned programs and complete projects

Resolves problems by coordinating with necessary individuals as needed, secures approvals as necessary

Creates sales and marketing materials as necessary in support of various programs and projects

Writes copy, secures approvals and coordinates layout and production with appropriate internal or outside personnel

Designs and develops administrative guidelines for assigned programs

Maintains appropriate records, databases and information relating to assigned programs and projects according to procedures

Reports to more experienced personnel, management and others on project status and updates

Assists sales force as necessary, answering questions from staff and customers and providing information and other support as appropriate

Provides training to sales staff and others relating to new and ongoing LOB sales and marketing programs, initiatives and activities

Coordinates with department training as well as corporate training staff to develop and deliver training as needed

Maintains appropriate records, databases and information relating to assigned programs and projects according to procedures

Reports to management and others on program status and updates

Evaluates effectiveness of programs and initiatives; receives feedback from various LOB areas and outside vendors, passes information to others as necessary and incorporates changes into future project plans

Monitors, evaluates and modifies programs to meet needs of LOB

Communicates with other areas and Company departments as necessary to exchange information, receive feedback and maintain uniformity of work in accordance with established program guidelines

Maintains knowledge of overall Company and LOB sales initiatives and industry trends

Maintains understanding of LOB sales, operations and other practices and procedures and applicable legal and regulatory guidelines


Education & Experience:
Bachelor's degree or progressive work experience in addition to experience below

2-4 Years of related experience

Project management experience, including ability to coordinate resources and prioritize tasks under deadline

Strong knowledge of sales support and effective sales enhancement techniques within the industry

Strong analytical and evaluative skills with ability to measure program performance and make recommendations for improvement

Vendor relationship experience helpful

Attention to detail

Experience skillfully and tactfully managing others without direct authority

Self motivator and creative thinker

Experience coaching and influencing others to achieve goals

Excellent communication skills, including strong presentation skills and writing ability

PC skills

Maintains appropriate sales licensing if required


Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – Occasional

International Travel – Never

Performing sedentary work – Continuous

Performing multiple tasks – Continuous

Operating standard office equipment - Continuous

Responding quickly to sounds – Occasional

Sitting – Continuous

Standing – Occasional

Walking – Occasional

Moving safely in confined spaces – Occasional

Lifting/Carrying (under 25 lbs.) – Occasional

Lifting/Carrying (over 25 lbs.) – Never

Squatting – Occasional

Bending – Occasional

Kneeling – Never

Crawling – Never

Climbing – Never

Reaching overhead – Never

Reaching forward – Occasional

Pushing – Never

Pulling – Never

Twisting – Never

Concentrating for long periods of time – Continuous

Applying common sense to deal with problems involving standardized situations – Continuous

Reading, writing and comprehending instructions – Continuous

Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.


Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.

Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.

More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.

We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing.

As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.

Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential.

Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.

Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Learn more )


Additional Information:
We're delighted that you're considering building a career with TD.

Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed.

You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at .

Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.