Scheduling Clerk/coordinator- Surgery Admin - Washington, United States - The George Washington University Hospital

The George Washington University Hospital

Verified Company

Washington, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Responsibilities:

***Under general supervision, schedules all division surgeries. Proficient in-patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of GWUH. Surgical scheduler duties involve scheduling for hospital outpatient/inpatient along with Ambulatory Surgery Center along with changing and cancelling appointments. Ability to effectively function as a member of a collaborative team. Ability to independently organize and manage time effectively, setting appropriate priorities. Schedules and coordinates all elective surgical procedures allowing adequate time for each procedure according to the Physicians historical time. Obtain and enters the necessary booking information from the surgeon's office accurately. Attempts to schedule similar type cases in the same room to increase efficiency. Communicates special equipment, instrument, and supply requests to appropriate associates. Refers conflicts and procedural questions to OR Clinical Coordinator or designee. Obtains missing patient information, equipment needs, CPT codes and special request from physician's office for a complete and accurate surgical posting. Communicate any changes affecting the next day surgical schedule to Lead Scheduler, Scheduling Supervisor, OR Clinical Coordinator or designee and other members of the health team affected by the changes. Develop and promotes a constructive, positive atmosphere withing the work area by demonstrating the ability to maintain cooperation with and assist fellow team members. Will attempt to consolidate the schedule as much as possible, closing open gaps whenever possible. Performs other duties as assigned.

Qualifications:

Education/Qualification

High School diploma or equivalency
Surgical posting experience

Skills

Excellent computer skills
Able to speak and write English Fluently
Demonstrated communication, organization and critical thinking skills
Knowledge of medical terminology
Analytical thinking ability to assimilate information and make decisions based upon guidelines.
Excellent customer service skills
Accuracy and speed in typing

Understands the usage of the system s security and systems interface (i.e.
Cerner, SMS, Sorian, SecureNet, and Forms on Demand)

Understands the appropriate usage of the master menu, inpatient/outpatient flow, census, verification, comments/inquiry, maintaining and upgrading accounts and reconciliation processes
Understands downtime procedures

This opportunity offers the following:

Challenging and rewarding work environment
Growth and Development Opportunities within UHS and its Subsidiaries
Competitive Compensation
Excellent Medical, Dental, Vision and Prescription Drug Plan
401k plan with company match
The mission of George Washington University Hospital is to provide the highest quality healthcare, advanced medical technology, and worldclass service to its patients in an academic medical center dedicated to education and research._