Medical Office Call Agent Onsite - Babylon, United States - National Spine and Pain Centers

National Spine and Pain Centers

Verified Company

Babylon, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

'''Responsibilities'''

Assist with patient checkin and checkout procedures
Schedule appointments and manage the office calendar
Able to manage heavy phone call volume and respond to inquiries in a professional and courteous manner
Perform data entry tasks to update patient records and medical information
Provide excellent customer service to patients, addressing their needs and concerns
Communicate effectively with patients, medical staff, and insurance companies
Maintain confidentiality of patient information and adhere to HIPAA regulations
Assist with billing and insurance claims processing
Ensure the cleanliness and organization of the reception area

'''Requirements'''

Bilingual in English and Spanish, with the ability to communicate effectively in both languages preferred
Proficient in data entry and computer skills
Strong customer service skills, with a friendly and professional demeanor
Knowledge of medical office procedures and terminology is preferred
Excellent phone etiquette and interpersonal skills
Ability to analyze information and problemsolve effectively
Multilingual skills are a plus

We are seeking a detail-oriented Medical Office Assistant who is fluent in both English and Spanish.

As a key member of our team, you will be responsible for providing administrative support to ensure the smooth operation of our medical office.

If you have excellent communication skills, strong attention to detail, and a passion for providing exceptional patient care, we would love to hear from you.

Please note that this is not an entry-level position. Prior experience working in a medical office or healthcare setting is preferred.

Benefits: