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    Cloud Support Engineer - Tulsa, OK, United States - inTulsa

    inTulsa
    inTulsa Tulsa, OK, United States

    6 days ago

    Default job background
    Full time
    Description

    This is an onsite position for those already in Tulsa, OK or willing to relocate to Tulsa, OK**Serverless-Solutions is a Microsoft and Google Cloud partner.

    We are a professional services company and cloud reseller focused on the client's entire cloud journey. That journey has pulled us into managing desktop, data center and cloud infrastructure for our clients. That core value has enabled our company to develop trusting partnerships with our customers.

    You will be working in hybrid IT environments managing hardware, software, and cloud infrastructure. Your primary responsibility will be managing the overall health of the IT operations for selected clients. This includes desktop support, on premises hardware, and cloud services and infrastructure. The infrastructure is primarily Microsoft centric with some Mac laptops. Will provide hands-on leadership and support to a small support team

    Has experience working in hybrid IT environments managing hardware, software and cloud infrastructure

    Can maintain the overall health of the IT operations for selected clients

    Maintain customer relationship with key account executives

    Provide technical and account leadership to a small on-site and off-site support team

    Work as part of a team to manage technology footprints including networking, desktops, phones and cloud infrastructure

    Utilize tools like Intune for end-point management, deployments and patching

    Provide Level 1, 2 and 3 support mostly on Microsoft centric infrastructure

    Execute/manage small projects to help improve clients security, collaboration or cost posture

    Understand IT troubleshooting and technical support best practices

    Control and monitor security, data, network access, and backup systems

    Communicate with executive leadership on ongoing activities

    Bachelor's degree in computer science, MIS, or relevant support experience

    ~3+ years of experience in related field

    ~ Experience in similar IT support or leadership role

    ~ Experience with Cisco, Google Cloud, Azure, and Office 365 is a plus

    ~ Relevant Microsoft certifications (AZ104, AZ305, etc)

    #
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