Customer Service Representative - Ashland, United States - DOVELL AND WILLIAMS

Description

Customer Service Representative- Dovell & Williams- Richmond, VADovell & Williams, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location in Richmond, Virginia.

This individual will be organized with the ability to multi-task and possess good customer and communication skills.

Joining the service team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement.

Key Responsibilities

• Provide administrative assistance to support the service team
• Support the complete repair process including opening repair orders, coordinating with the technicians, communicating repair cost & time estimates to customers, and repair order billing
• Promptly address and resolve customer concerns and service followup issues
• Excellent customer service skills
• Maintain open communication with technicians, management team and customers regarding job status

Why Indel Power Group

• Competitive compensation package, DOE
• Monthly performance incentives
• Rewarding work environment
• Opportunities for relocation & advancement
• Long established, familyowned business

Indel Power Group offers

• Excellent medical, dental, & vision coverage
• Shortterm/longterm disability and employee life insurance
• 401k, with matching
• Employee Assistance Program (EAP)
• Paid Annual Leave
• Paid Holidays

Indel Power Group is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

INDPR