Assistant Store Manager - Commerce, United States - Furla Spa C.F.-US - streamline

Furla Spa C.F.-US - streamline

Verified Company

Commerce, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

GENERAL FUNCTION
As an integral part of Store Management leadership, the Assistant Store Manager holds a key role to ensure elevated

customer engagement, assist in strategizing sales goals, and developing the sales team. This role will be a partner to the

Store Manager assisting on daily operations, providing exceptional customer service, recruit talent, and coach the sales

associates, keyholders, and stock room assistants. The Assistant Store Manager will also ensure that all company policies

& procedures, corporate directives, and initiatives are enforced and properly implemented within given deadlines and

ensures store standards are maintained.

MAJOR DUTIES AND RESPONSIBILITIES

Commitment to uphold Furla company values
Drive sales by ensuring the team executes one on one customer service expectations consistently elevating the

client experience

Improve the profitability of the store by controlling all controllable expenses and minimizing inventory shrinkage
Make sound decisions and assume full accountability of store in the absence of the store manager
Support the hiring, training, and motivation of the team to improve all performance
Support in the development of direct reports through timely coaching, feedback, and follow up
Drive client relationships through management of personal and store client books
Secure appointments and display strong outreach skills
Plan and execute instore events to drive sales
Ensure visual directives and standards are maintained
Meet all Corporate deadlines
Takes ownership and accountability for personal and team performance
Ability to lead by example
Maintains professional and consistent communication across all levels and departments

BASIC QUALIFICATIONS

High school diploma or equivalent
Must have MS Office experience
At least three years of supervisory experience with a proven track record of driving sales and excellence in

customer experience.

Full understanding of store operations and prior experience managing a retail location and a sales team.
Experience with hiring, training, and performance management.
Computer skills to include a retail pointofsale software system and Microsoft Word, Excel, and Outlook.
Must be able to lift, carry, or otherwise move objects weighing up to 15 pounds when merchandising sales floor

using ladders or stairs.

Furla USA Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We

prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin,

disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion,

termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Furla USA Inc. makes hiring decisions based solely on qualifications, merit and business needs at the time.