Information Services Technician Ii - Providence, United States - Rhode Island College

Rhode Island College

Verified Company

Providence, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Reports To Interim Director, Student Financial Aid Illustrative Examples of Work Performed

To perform responsible technical work providing information, publication, resource, reference and other statewide centralized information/library/communications services.

To process data through electronic networks using word processing, the WWW and other software programs.

To answer requests and provide information on a wide variety of services and programs.

To make important and routine contacts with the public, state officials, employees, etc.

To establish and maintain a publications schedule for agency publications in both electronic and printed formats.

To prepare information service documents for publications using various formats.

To compile and maintain web pages for publication on statewide web sites.

To participate in the design of agency web pages.

To prepare camera-ready copy for flyers, reports and other publications.

To update and maintain on-line files of current materials for distribution. To answer questions regarding agency programs, policies and services.

To supervise and review the work of staff assigned to assist.

To do related work as required.

Education

Such as may have been gained through: graduation from a college of recognized standing including or supplemented by courses in computer science; and

Experience

Such as may have been gained through: considerable employment in a position providing information to the public or in a clerical position involving the use of word processing equipment and other software programs.

Or Combination of Education and Experience

Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

Or Combination of Education and Experience Additional Required Qualifications Knowledges Skills and Capacities

Preferred Qualifications

Financial Aid experience within higher education.

Understanding of federal/state regulations governing financial aid programs.

Ability to take initiative and problem solve.

Number of Employees Supervised 1-4