Jobs
>
Jersey City

    Patient Services Representative - Hudson, United States - Miami Beach Medical Group

    Miami Beach Medical Group
    Miami Beach Medical Group Hudson, United States

    3 weeks ago

    Default job background
    Description
    The
    Patient Services Representative performs clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center.


    Duties and Responsibilities

    • Influence patient satisfaction by ensuring patients is greeted upon arrival and properly registered in the system.
    • Communicate with transportation dispatchers to confirm arrival time to ensure patients are greeted.
    • Move the flow of patients, clients, and visitors upon arrival.
    • Provide service in a polite, courteous, and professional manner.
    • Periodically update patients of transportation wait time.
    • Ensure the lobby area is stocked with coffee, cups, and other applicable items.
    • Ethically and professionally handle confidential information.
    • Work primarily on the floor, in member areas, and throughout the center.
    • Contact security, environmental services, or management when necessary.
    • Monitor the overall appearance of the waiting areas.
    • Inquire patients of concerns to ensure their needs are met.
    • Answer incoming and outgoing calls professionally, courteously, and promptly.
    • Provide patients with accurate practice information. (e.g., office hours, address, etc.).
    • Daily communication with managers regarding changes in schedule (e.g., physician cancellation, call outs, and new hires).
    • Keep track of physician and specialist schedules.
    • Communicate any technical issues including nonfunctioning telephones, system failures, and software issues to the manager.
    • Conduct all activities professionally, politely, and courteously; in alignment with company and department policies and procedures.
    • Conduct inperson orientation with newly assigned members.
    • Promptly respond to members' concerns regarding center activities and services.
    • Assure member is satisfied with service upon departure and troubleshoot issues they may have.
    • Maintain continuous communication with administration and patient service representatives.
    • Promptly refer difficult issues to leads and managers.
    • Participate in the Patient Satisfaction Survey Program.
    • Perform other duties as assigned.

    Qualifications / Education / Licenses**- High school diploma or equivalent.

    • Bilingual in English and Spanish preferred; must be able to read, write and speak English.
    • 12 years of experience in customer service environment preferred.
  • Total Logistics

    Customer Service Representative

    3 days ago

    Total Logistics Hudson, United States Full time

    Last year, Dedicated Logistics (DLI) was named 2023 Supplier of the Year . We put our people first, so our employees can prioritize our customers. As one energized, engaged, and results-oriented team, each of us has a heightened sense of commitment to our customers goals, our Com ...

  • St. Mary's Bank

    Member Service Representative

    2 days ago

    St. Mary's Bank Hudson, United States Part time

    WHAT'S NOT TO LOVE ABOUT WORKING AT ST. MARY'S BANK? · At St. Mary's Bank, we take pride in our heritage as New Hampshire's- and the Nation's- first credit union. For over a century we've been committed to the credit union philosophy of "people helping people." · St. Mary's is a ...

  • St. Mary's Bank

    Member Service Representative

    5 days ago

    St. Mary's Bank Hudson, United States Part time

    WHAT'S NOT TO LOVE ABOUT WORKING AT ST. MARY'S BANK? · At St. Mary's Bank, we take pride in our heritage as New Hampshire's- and the Nation's- first credit union. For over a century we've been committed to the credit union philosophy of "people helping people." · St. Mary's is a ...

  • EverStaff

    Customer Service Representative

    1 week ago

    EverStaff Hudson, United States Permanent

    We are looking for Customer Service Representatives to work for a growing company in Hudson You will be answering calls to assist clients/drivers, re-directing them to the appropriate department, and recording all information into their database. · Pay: $ with raises after 90 day ...

  • conduet

    Customer Service Representative

    3 days ago

    conduet Jersey City, United States

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: · Applicants must be available to work any 8 hour shift between the hours of 10am -12 ...

  • Philadelphia Insurance Companies

    Risk Services Representative

    3 weeks ago

    Philadelphia Insurance Companies Jersey City, United States

    Provides technical expertise in a specialty area. Consults with underwriters and insureds about significant loss prevention programs within area of expertise. A typical day will include the following:Performs risk analysis studies in order to maintai Representative, Risk, Service ...

  • ARRAY CONNECTOR CORP

    Customer Service Representative

    5 days ago

    ARRAY CONNECTOR CORP Jersey City, United States

    > · > · > · > · > Customer Service Representatives · Customer Service Representative - JCY · at Bel Fuse Job Description * Communicates with customers and sales representatives via phone, fax, or e-mail to receive and process orders, changes, cancellations, expedites and an ...

  • Hudson Dental Arts

    Patient Service Representative

    1 week ago

    Hudson Dental Arts Hudson, United States

    Job Description · Job DescriptionOverview · Now Hiring: Patient Service Representative · Schedule: Monday-Thursday 8:00 am-5:00pm and Friday 8:00 am -4:00 pm · Location: Hudson, NY · What is in it for you: · Benefits: · Medical, Vision & Dental Insurance · 401K with Employer matc ...

  • Philadelphia Insurance Companies

    Risk Services Representative

    3 weeks ago

    Philadelphia Insurance Companies Jersey City, United States

    Marketing Statement · Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally ...

  • ADVATIX - Advanced Supply Chain and Logistics

    Customer Service Representative

    3 days ago

    ADVATIX - Advanced Supply Chain and Logistics New York, United States

    Customer Service Representative · Role Summary · We are looking for Customer Service Representatives to join our team. As a Customer Service Representative, you will assist customers with their digital experience using our application by providing an outstanding and personalized ...

  • The Ackerman Group of NJ

    Customer Service Representative

    1 week ago

    The Ackerman Group of NJ Jersey City, United States

    We are seeking 4 new candidates with fresh ideas that are experienced in Customer Service and Sales Representation to join our award-winning culture. Your core responsibilities are to grow and service your book of business while offering existing clients and potential clients Uni ...

  • Schneider Electric

    Field Service Representative

    2 weeks ago

    Schneider Electric New York, United States

    Great people make Schneider Electric a great company. · Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive ...

  • SMBC Group

    Client Service Representative

    1 week ago

    SMBC Group New York, United States Full time

    The anticipated salary range for this role is between $40,000.00 and $60, The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar role ...

  • Village Care

    Member Service Representative

    3 weeks ago

    Village Care New York, United States

    Member Service Representative · VillageCareMAX · 112 Charles Street, New York, NY 10014 · COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE · Come explore the career opportunities at VillageCareMAX's Career Day · We welcome you to our premier Bronx office locat ...

  • DGA Security Systems

    Service Sales Representative

    4 days ago

    DGA Security Systems New York, United States

    DGA Security, a national fire and security industry leader, has an immediate opening for a highly qualified Service Sales Representative in our Midtown Manhattan office. · About the Role · There has never been a better, more lucrative time to pursue a sales role in the code-driv ...

  • Conduent State & Local Solutions, Inc

    Customer Service Representative

    3 weeks ago

    Conduent State & Local Solutions, Inc Newark, United States OTHER

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to persona ...

  • ProMach

    Customer Service Representative

    1 day ago

    ProMach Holland, United States Full time

    Build Your Career as a Customer Service Representative in a Growing Company · At ProMach, we're looking for people who want to shine. You'll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical ...

  • City of New York

    customer service representative

    3 weeks ago

    City of New York New York, United States Full time

    The NYC Department of Homeless Services (DHS) is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, the Department of Homeless Services works to p ...

  • City of New York

    Customer Service Representative

    1 week ago

    City of New York New York, United States Full time

    IMPORTANT NOTE: · ONLY CANDIDATES WITH A PERMANENT CLERICAL ASSOCIATE CIVIL SERVICE TITLE OR PROOF OF FILING FOR THE NYC BRIDGE EXAM WILL BE CONSIDERED. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL ...

  • Hudson Health

    Patient Service Representative

    3 weeks ago

    Hudson Health New York, United States

    Hudson Health (Medical + Mind + Life), formerly Hudson Medical Group was established in 2010 as a modern, fully-integrated medical practice that offers a diverse ecosystem of cutting-edge treatments across pain management, functional medicine, wellness, interventional mental heal ...