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    Senior Client Advocate - Alpharetta, United States - Aon

    Aon
    Aon Alpharetta, United States

    2 weeks ago

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    Description

    Senior Client Advocate at Aon

    Are you working in accounting and looking to enhance collaboration? Do you aspire to make a greater impact? Come on board Aon's team as a Senior Client Advocate, specializing in Commercial Insurance Collections.

    This role offers a hybrid work environment, allowing you to work both remotely and from our Alpharetta, GA office.

    Aon is committed to making better decisions that safeguard and enhance the lives of people worldwide. We operate as a unified and inclusive team, dedicated to supporting the success of our colleagues and clients.

    What Your Day Will Entail:

    • Perform Premium Collection for North American Facultative Team
    • Act as a liaison between the client and Aon to resolve accounting issues
    • Conduct reconciliations of open balances between our records, ceding company, and/or reinsurer records
    • Collaborate closely with Aon Broker Teams
    • Generate PPW/PPC Payment Term reports daily and ensure adherence to collection and payment guidelines for expiring invoices
    • Review and confirm timely payments to reinsurers to meet placement requirements
    • Create Excel worksheets from the Grids System and enhance collection reports with additional procedures like color rules
    • Generate client statements through the Grids System and review balances before sending to the client for collection

    Skills and Experience for Success:

    • Obtain a Bachelor's degree in business administration, a relevant field, or equivalent industry experience
    • Have 4+ years of background in the insurance or reinsurance sector
    • Possess advanced knowledge of the MS Office suite
    • Demonstrate excellent interpersonal and communication skills (both oral and written) to collaborate across all organizational levels
    • Show strategic thinking capability, analytical skills, and creativity in problem-solving
    • Exhibit accuracy, thoroughness, and keen attention to detail
    • Show proven expertise in judgment, problem-solving, decision-making, and negotiation
    • Display excellent organizational, prioritization, and time management skills

    How We Support Our Team:

    In addition to a comprehensive benefits package, we promote a diverse workforce. Our flexible and inclusive environment empowers you to balance your well-being and work life effectively, enabling you to thrive at Aon. We also offer two Global Wellbeing Days annually for you to focus on self-care. Beyond physical workspaces, we champion flexibility in all aspects of work; this is what we call Smart Working.

    Our culture of continuous learning motivates you to expand your knowledge, share insights, and grow, facilitating you to reach your full potential. Consequently, at Aon, you become more connected, pertinent, and appreciated.

    Aon values an innovative and diverse workplace where each team member feels encouraged to be their authentic selves. We take pride in being an equal opportunity employer.

    Aon provides fair employment opportunities to all employees and job candidates without regard to various factors. We welcome applicants from all backgrounds and offer necessary accommodations to individuals with disabilities during the application process and employment. Reach out to learn more about the accommodations we offer.

    No aspect of this role description limits management's ability to assign or reassign responsibilities at any time.

    Pay Transparency Laws:

    The salary range for this position (for U.S. applicants) is between $65,000 and $90,000 per year. Actual salary can vary based on education, experience, skills, and market alignment. Geographic location may also impact salary adjustment.

    Aon provides a comprehensive benefits package for full-time and regular part-time employees, including but not limited to 401(k) savings plan with employer contributions, employee stock purchase plan, various insurance options, paid time off, disability coverage, health savings accounts, life insurance, tuition assistance, and more.



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