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    Production/Application Support - Jacksonville, United States - TEKsystems

    TEKsystems
    TEKsystems Jacksonville, United States

    3 weeks ago

    TEKsystems background
    Contract
    Description
    TEKsystems is currently looking to hire a Production/Application Support specialist with one of our top financial clients in Jacksonville, FL


    Please apply for details:
    Candidates must be able to work on W2, no C2C at this time

    Hybrid Work Schedule: 2-3 days onsite


    Location:
    Jacksonville, FL


    Description:
    Learn Application functionality (focus on vendor

    applications)

    Understand system flows and dependencies

    Learn any file feeds that need to be monitored/alerted

    Maintain support documentation

    Document the incident engagement process.

    Handle Remedy incident and problem tickets.

    Run incident triage calls

    Cross-train teammates

    Support other Cards applications

    On-Call Rotation


    Top Skills:
    Experience with vendor hosted applications and keeping vendors accountable for incident resolutions

    SQL query experience


    About TEKsystems:
    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

    We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

    As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

    That's the power of true partnership. TEKsystems is an Allegis Group company.


    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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