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    MSP Senior Systems Administrator - New York, United States - Clicrite

    Clicrite
    Clicrite New York, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Job description

    About Clicrite: Founded by high-level engineers, we're reshaping IT support for small and medium businesses. Eschewing typical corporate norms, our ethos is about rolling up sleeves and getting hands-on. Our team's diverse talents and experiences fuel our innovation and excellence. Here, your voice matters in shaping our collective future.

    Why Join Us:

    • Dynamic Culture: Our core values are our compass - Positive Energy, Honest Communication, Mutual Benefits, User-Centric Focus, and Gap-Filling Initiative.
    • Impactful Work: Engage in tasks that challenge and fulfill you, driving both client satisfaction and personal growth.
    • Collaborative Environment: Your insights are not just welcomed, they're essential to our continuous improvement.

    The Role: As our Senior MSP Systems Administrator, you're more than just a technical expert. You're a pivotal force in delivering outstanding service and driving process improvement. Balancing technical prowess with excellent client interaction skills, you'll be at the forefront of managing and escalating complex IT issues, while also being a proactive solution finder.

    Key Qualifications:

    • MSP Experience: Minimum 6 years in MSP settings.
    • Technical Skills: Proficiency in server, firewall, and network troubleshooting (Hyper V, Sonicwall, Cisco, Ubiquiti), Microsoft Server/PC products, O365, and advanced networking principles.
    • Additional Skills: Exceptional time management, communication, and client relationship skills. Experience with PSA/Ticketing systems and a knack for learning and adapting quickly.

    Preferred Skills:

    • Certifications: A+ required; Network+, Security+, or Microsoft certifications desirable.
    • Software Proficiency: Familiarity with ConnectWise Manage, Ninja RMM, and documentation platforms.

    To Apply:

    • Personalized Application: No generic cover letters. Show us how you align with this role's requirements and ethos.
    • Attachments: Include your Resume and Cover Letter as separate attachments. Detail your relevant experiences and qualifications.
    • Self-Assessment: Rate yourself on attitude, communication abilities, and technical expertise.
    • Attention to Detail: Applications not adhering to these guidelines will not be considered.
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