Supplier Quality Specialist - Eugene, United States - East West Tea Company LLC

Description

Job Description

•Are you passionate about food safety and quality?

•Do you love to develop and lead people?

•Are you able to bring clarity and calm to complex problems or situations?

•Are you an excellent communicator who honors people AND the quality process?

East West Tea is seeking a talented, passionate, and experienced Supplier Quality Specialist to join our Quality team to play a pivotal role in shaping the future of Yogi, leading Supplier Quality to ensure identification and mitigation of food safety, regulatory, and legal risk related to our suppliers.

As the Supplier Quality Specialist, you will provide the expertise and professionalism required to be successful in a dynamic business environment, modelling agility and resilience. You will be responsible for collaborating with suppliers to establish meaningful raw material specifications compliant with East West Tea requirements, industry standards, and government regulations while conducting detailed material food safety risk assessments to identify hazard(s) to East West Tea.

WHO WE ARE:

We are the well-being company that exists to inspire and enhance everyday life through trust and good will. Our guiding principles, beliefs, and philosophies shape our identity. They are the essence of our culture and define how we do what we do.

We are intentional in everything we do. We are present and aware of how we show up in the world. We honor people and our communities. We are authentic and transparent with each brand. We are committed to sustaining our planet. We build trust and goodwill with each individual interaction.

OUR INVESTMENT IN YOU:

• We offer competitive compensation, including a generous annual bonus.

• We have exceptional wellbeing-focused benefits including health, dental, vision and alternative care, life and disability insurance, retirement, paid time off, company picnics, social activities, and a surprise every so often Who doesn't love a surprise?

• This position is located in Eugene, Oregon with a work from home option that provides the opportunity to work outside the office up to two days per week.

• As a certified B Corp, we're a company that lives our values every day.

• We work in a LEED certified facility which prioritizes the planet in our daily operations and optimizes our employee experience while at work.

• We prioritize sustainability as a business by embedding it into our values, our strategic priorities, our decision-making, and our resource allocations.

• Our Nourish Market provides employees subsidized healthy lunch and snack options.

• We commit to our purpose in every aspect of our culture.

• We have employees that are committed to "Doing Good" in our community and around the world.

• We are a growing company with products that customers love.

• We believe in investing in you and your growth and development.

WHAT YOU'LL OWN:

• Supplier certifications and audit reports to ensure GFSI and/or GMP compliance.

• Supplier quality documentation to ensure at least minimum food safety and quality criteria are met and maintained.

• Raw material documentation for both ingredients and packaging components, including, but not limited to, specification sheets, ingredient certifications, product declaration statements, etc.

• Raw material ingredient compliance to East West Tea's internal guardrails for ingredient quality and food safety.

• Form relationships with suppliers and establish meaningful raw material specifications compliant with East West Tea requirements, industry standards, and government regulations.

• Conduct detailed material food safety risk assessments to identify hazard(s)

• Perform supplier onsite visits and audits as needed to meet business needs.

• Ensure all raw material documentation is kept up-to-date and current, including regular review of document age and validity dates.

• Maintain a supplier scorecard to quantify supplier qualification status.

• Maintain the document repository through East West Tea's document management system.

• Troubleshoot supplier issues regarding specifications, Certificates of Analyses, and functionality with the supplier, East West Tea R&D, and Operations. Investigate and follow up on out of specifications, root cause investigations, and corrective/preventive actions with suppliers.

• Work with East West Tea Contract Manufacturers to get raw materials qualified for use at their manufacturing sites.

• Other duties and responsibilities as required.

WHAT YOU KNOW AND HAVE EXPERIENCED:

• Bachelor's Degree, Quality, Food Science preferred.

• 3-5 years' work experience in Food and Supplements (experience in both preferred).

• Demonstrated experience with Customer and third-party portals.

• ASQ Certified Quality Auditor preferred.

• Experience in Project Management/Organizational skills

• Professional or personal experience with organic products preferred.

• Good communication skills

• Fluency in business English, spoken and written

• Preferred experience in FMCG/CPG

• High level of proficiency with Microsoft Office Suite, particularly Excel and PowerPoint

• ERP experience and report writing ability preferred.

• Some traveling might be required within US or EU

YOU'LL BE A GREAT FIT:

• Solid work ethic, self-starter, and result-oriented

• Responsible and a high degree of ownership

• Thrives in an ever-changing work environment

• Effectively managing a multitude of work responsibilities

• Balances attention to detail and swift execution

• Effective in communication

• Strong in negotiation of desired outcomes

• Can provide perspective and make recommendations

• Natural ability to develop strong, trusting relationships

• Enjoys collaborating with cross-functional partners

• Strong critical thinking ability to navigate and solve complex problems

• Analytical approach to understand and synthesize data to make impactful outcomes

ADDITIONAL INFORMATION:

• Ability to travel up to 40% of time.

• Occasional warehouse environment exposure which includes noise, dust, forklifts, and fluctuations in temperature

• Stand, walk, climb stairs

• Sitting at workstations for extended periods of time

WHAT WE DO:

We manufacture Yogi and Choice Organics brand products. Yogi has over 40 tea blends made from 140 exotic spices and botanicals sourced from 100% non-GMO growers around the globe. These herbal, green, and black teas are formulated for delicious taste and healthful benefits. Choice Organics offers a collection of organic traditional tea, herbal tea, and unique, flavorful organic tea blends. Choice teas are sourced exclusively from 100% organic and non-GMO growers around the world and are beautifully balanced to perfection for a full-flavored taste experience.

East West Tea Company is an equal opportunity employer. We value and respect each person's individuality and unique talents. We honor diversity and inclusion. The strength of our people and our guiding principles contribute to East West Tea's leadership and continued success in the natural tea category.

We invite you to apply directly through our Careers page. We are eager to connect with you shortly