Customer Success Manager, Amazon Vendor Services - Seattle - Amazon Jobs

    Amazon Jobs
    Amazon Jobs Seattle

    1 day ago

    Description

    Overview


    This role can be located in one of our approved corporate offices in Seattle, WA.

    Shape the future of retail e-commerce by driving annual revenue growth while transforming vendor partnerships into strategic advantages for Amazon. As a Customer Success Manager, you\'ll directly influence the success of major retail brands, impact millions of customer experiences, and play a crucial role in revolutionizing how businesses scale on the world\'s largest e-commerce platform. Join our dynamic team as a Customer Success Manager supporting strategic retail vendor partnerships at Amazon. In this role, you\'ll drive business growth, enhance vendor satisfaction, and improve customer experience through data-driven insights and collaborative relationship building. Working with a supportive team, you\'ll implement tactical plans, provide strategic guidance, and contribute to continuous improvement initiatives that create measurable impact for both vendors and customers.

    Responsibilities

    • Partner with vendors to develop and execute strategic business plans across marketing, merchandising, and supply chain management
    • Analyze performance metrics and provide actionable recommendations to drive business growth and improve customer experience
    • Build and maintain collaborative relationships while serving as the primary point of contact for vendor needs
    • Guide vendors through Amazon\'s tools, policies, and growth opportunities while ensuring operational excellence
    • Contribute to process improvements and innovation initiatives that benefit the broader organization

    A day in the life

    • Collaborate with cross-functional teams to resolve vendor inquiries and implement solutions
    • Review and analyze performance data to identify growth opportunities
    • Develop and present strategic recommendations to vendors
    • Participate in team meetings and knowledge-sharing sessions
    • Manage multiple projects while maintaining high service standards

    About the team


    We\'re a collaborative group of 6-10 Customer Success Managers who support each other\'s growth and success. Our team values innovation, continuous learning, and work-life balance. We regularly engage in team events and provide clear career advancement opportunities.

    Qualifications

    • Bachelor\'s degree
    • Experience prioritizing and managing time effectively in dynamic environments
    • Knowledge of and proficiency in Excel and SQL
    • 3+ years of vendor or client-facing experience in Account Management, Vendor Management and/or relevant experience in associated fields such as Buying, Planning or Merchandising
    • Demonstrated analytical and problem-solving capabilities
    • Experience with data analysis and presentation tools
    • Excellent written and verbal communication skills
    • Experience within e-commerce or Retail fields
    • Experience with project management
    • Experience with one or more analytics visualization tools (e.g., Excel, Tableau, QuickSight, MicroStrategy, PowerBI)
    • Experience working with multiple groups of stakeholders
    • Background in process improvement or operational excellence

    Equal Opportunity and accommodations


    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please contact your Recruiting Partner.

    Salary and Benefits


    The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at this location.

    Salary ranges


    USA, WA, SEATTLE - 80, ,800.00 USD annually

    USA, WA, Seattle - 58, ,800.00 USD annually

    USA, WA, Seattle - 80, ,800.00 USD annually


    #J-18808-Ljbffr

  • Customer Success Manager, Vendor Services

    3 days ago

    Only for registered members Seattle, Washington, USA

    <b>J</b><b>o</b><b>b </bt&gt; · <p> · Join our dynamic team as a Cu&stomer Sucees Manager soutporing strategic retail vendor partnerships at Amazon.&ltd/p>, In this role, you'll drive business growth, · enhance vendor satisfaction, · and improve customer experience through data- ...

  • Customer Success Manager, Vendor Services

    5 days ago

    Only for registered members Seattle $58,200 - $101,800 (USD)

    This role can be located in one of our approved corporate offices in Seattle, WA.Shape the future of retail e-commerce by driving annual revenue growth while transforming vendor partnerships into strategic advantages for Amazon. · ...

  • Customer Success Manager, Vendor Services

    4 days ago

    Only for registered members Seattle, WA

    Shape the future of retail e-commerce by driving annual revenue growth while transforming vendor partnerships into strategic advantages for Amazon. · ...

  • Customer Success Manager, Vendor Services

    6 days ago

    Only for registered members Seattle Full time $80,200 - $101,800 (USD)

    +Shape the future of retail e-commerce by driving annual revenue growth while transforming vendor partnerships into strategic advantages for Amazon. · Join our dynamic team as a Customer Success Manager supporting strategic retail vendor partnerships at Amazon. · + Partner with v ...

  • Senior Customer Success Manager, Vendor Services

    1 week ago

    Only for registered members Seattle Full time $82,700 - $140,000 (USD)

    This role can be located in one of our approved corporate offices. Lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. · As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of customer experiences, dr ...

  • Senior Customer Success Manager, Vendor Services

    1 week ago

    Only for registered members Seattle $82,700 - $140,000 (USD)

    Lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. · Create vendor strategies that directly impact millions of customer experiences. · ...

  • Senior Customer Success Manager, Vendor Services

    1 week ago

    Only for registered members Seattle, WA

    This role combines strategic partnership management data-driven decision making and operational excellence to enhance the vendor experience Lead transformational growth for Fortune 500 retail brands on Amazon's marketplace As a Senior Customer Success Manager you'll drive busines ...

  • Director of Information Technology

    6 days ago

    Only for registered members Seattle Full time $225,000 - $250,000 (USD)

    The Director of Information Technology (IT) will be responsible for building, scaling, and maintaining the core technology environment that supports Brainchild Bio's scientific, operational, · ...

  • Director of Information Technology

    6 days ago

    Only for registered members Seattle

    The Director of Information Technology (IT) will be responsible for building scaling and maintaining the core technology environment that supports Brainchild Bio's scientific operational and corporate functions.This is a hands-on leadership role focused on infrastructure systems ...

  • E-Commerce Account Manager

    1 month ago

    Only for registered members Seattle

    We are seeking a Senior Ecommerce Manager to scale our Amazon retail business in the US. · ...

  • vendor strategy and excellence lead, Global Vendor Management

    4 days ago

    Only for registered members Seattle

    We are building a world-class vendor management capability that will transform how we partner with managed service providers to deliver exceptional business outcomes. As Vendor Relations Lead, you'll play a pivotal role in shaping our strategic approach to vendor partnerships, dr ...

  • vendor relations lead, Center of Excellence

    1 month ago

    Only for registered members Seattle

    The Vendor Relations Lead builds and stewards Starbucks' managed service provider (MSP) relationships - driving performance, governance, and commercial value across the portfolio. · Design and maintain enterprise governance for MSPs (operating cadence, QBR templates, scorecards, ...

  • Service Delivery Manager-1

    1 week ago

    Only for registered members Seattle Full time $142,991 - $214,487 (USD)

    The Service Delivery Manager (SDM) provides review and direction for vendor activities, · ensuring that the vendor's performance against agreed-upon service levels agreements (SLAs) and quality metrics meet expectations. · This is a highly technical Service Delivery Manager role ...

  • Office Manager

    3 weeks ago

    Only for registered members Seattle

    Administrative & Operational Support: Provide direct administrative support to the Terminal Manager. · Maintain department files and training records in an organized manner. · ...

  • Service Delivery Manager-1

    1 week ago

    Only for registered members Seattle $142,991 - $214,487 (USD)

    The Service Delivery Manager (SDM) provides review and direction for vendor activities ensuring that the vendor's performance against agreed-upon service levels agreements (SLAs) and quality metrics meet expectations. This role prioritizes a deep understanding of IT infrastructur ...

  • Assistant Director, Product Research

    1 month ago

    Only for registered members Seattle

    Liberty Mutual Small Commercial is seeking an Assistant Director to own the vendor ecosystem that powers quoting, underwriting, product, and line-of-business decisions. · Strategic Vendor Portfolio Management: Build and maintain a comprehensive vendor roadmap aligned with strateg ...

  • Assistant Director, Product Research

    1 week ago

    Only for registered members Seattle

    Liberty Mutual Small Commercial is seeking an Assistant Director to own the vendor ecosystem that powers quoting, underwriting, product and line-of-business decisions. · This role owns the vendor ecosystem that powers our quoting, underwriting product and line of business functio ...

  • Vendor Manager, Canada Consumables

    2 weeks ago

    Only for registered members Seattle $82,700 - $128,300 (USD)

    The Consumables team is seeking a self-driven Vendor Manager candidate to support our Vendor Management team and our vendor partners.We work with our external and internal stakeholders too add value to our customers and grow a sustainable business in the space. · P&L Management · ...

  • Senior Catering Coordinator

    1 week ago

    Only for registered members Seattle $52,600 - $87,600 (USD)

    We are seeking a Catering Coordinator to play a pivotal role in ensuring seamless execution of events. · ...

  • Vendor Manager, Canada Consumables

    1 week ago

    Only for registered members Seattle

    The Consumables team is seeking a self-driven Vendor Manager candidate to support our Vendor Management team and our vendor partners. · P&L Management · Vendor Negotiations · New Product Launches · Ownership of key team-level business functions (pricing, selection, profitability) ...

  • Move Coordinator

    1 month ago

    Only for registered members Seattle

    The Facilities Coordinator will provide support to site managers with operational activities in maintenance and operations, · Accounting And Finance · equipment And suppliesoccupancy services/p>, proactively develop And maintain client relationships ensuring that expected service ...

Jobs
>
Seattle