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    Dispatcher - West Chicago - PROFESSIONAL TRANSPORTATION SERVICES INC

    PROFESSIONAL TRANSPORTATION SERVICES INC
    PROFESSIONAL TRANSPORTATION SERVICES INC West Chicago, United States

    4 weeks ago

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    Description
    Dispatcher - West Chicago

    Job Details

    Job Location

    WEST CHICAGO - WEST CHICAGO, IL

    Education Level

    High School

    Travel Percentage

    Negligible

    Job Category

    Customer Service

    Dispatcher


    Want to get your career moving in the right direction? We are seeking a self-confident, organized, results oriented team member who wants to join our growing organization.

    Must have the ability to work in a fast-paced environment with an appreciation for structure and standard operating procedures. Come be a part of the nation's largest rail crew transportation company as our new Dispatcher


    Job Summary:
    As a PTI Dispatcher, you would be working for our 365/24/7 Dispatch Center. PTI Dispatchers are responsible for dispatching our drivers to transport railroad crew members wherever the railroad customers request.

    This position will also be responsible for maintaining driver rotations/trip lists using PTI software and professionally answering calls from drivers, field managers, and railroad personnel.

    This heavily technology-based position will require long hours of computer, typing, and mouse use.

    No prior experience is required, we will train the right candidate


    Benefits of Joining PTI:
    Multiple benefit plan options including medical, dental, vision, and supplemental insurance options

    Paid vacation time, sick time, holiday pay, along with the opportunity for overtime

    401(K) retirement

    On the job training

    Discounted cell phone plans for Verizon and AT&T

    Free gym membership to any Planet Fitness location in the Evansville, Henderson, or Owensboro area

    Room for growth and advancement within the company


    Responsibilities:
    Promoting and practicing safety awareness

    Helping to ensure on time performance is achieved

    Answering phone calls promptly and professionally

    Calling Van Drivers that are in rotation for trip coverage

    Provide accurate and detailed trip data to the Van Drivers

    Maintain accurate rotations and check for any pending trips in your area of responsibility

    Maintain a neat, clean, and organized station for the duration of your shift

    Calling cab companies when necessary to cover any driver shortages or when required by the railroad customers

    Additional duties as assigned by the Supervisor or Dispatch Manager

    This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job.

    While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties, and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require.


    EEO
    About PTI – Where the RIGHT way is the SAFE way:

    Professional Transportation, Inc.

    has been providing crew transportation services for railroads since 1980 and has an industry reputation for providing quality, reliable, and safe crew transportation services.

    Much like a shuttle service, PTI receives around-the-clock requests from our railroad customers to pick up and drop off train crews.

    PTI dispatchers match up drivers with these trips and the drivers safely transport the crews to their destinations.


    Our ideal candidate would have:
    Prior experience in a call center/dispatch environment

    Prior experience working a multi-line phone system

    Be self-motivated, independent, and success oriented

    Strong communication, interpersonal, and conversational skills

    Well-organized

    Ability to operate related computer applications and related business equipment
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