- Build and maintain trusting relationships with producers and sales teams.
- Drive cases to a conclusive status by proactively working to obtain outstanding requirements.
- Effectively and accurately communicate regular updates to key stakeholders regarding pending business.
- Perform inbound and outbound communication within established service level agreement 100%.
- Approach daily work with an outside-in perspective.
- Partner with New Business and Underwriting to influence case prioritization 100%
- Act as a liasion between producers and home-office teams.
- Order and follow up on underwriting requirements.
- Research and resolve complications regarding pending business.
- Provide education and training on utilization of New Business platforms such as OneSource Online, DocFast, etc.
- High School Diploma/GED
- B.A./B.S. College Degree
- LOMA designations
- 3+ years of experience working in a customer service capacity with a preferred focus in client-relationship management.
- 2+ years of relatable financial or insurance related experience preferred but not required.
- Or any combination of education and experience which would provide an equivalent background
-
Case Manager
1 week ago
RCHP-AHC Reformed Church of Highland Park Affordable Housing Corp. Township of Hamilton, United States**JOB DESCRIPTION - Accompany Now Case Manager (Family Support Coordinator) for Unaccompanied Children · The position of Case Manager (Family Support Coordinator) for Accompany Now, a program of the Reformed Church of Highland Park Affordable Housing Corporation (RCHP-AHC). The F ...
-
Case Manager
2 weeks ago
The Villages Indianapolis, United StatesCase Manager - Adoption · Annual Salary: $43,500 - $48,500 · Are you a skilled Case Manager with adoption experience? If so, we want you to be our next Wendys Wonderful Kids (WWK) Adoption Recruiter. · This position: · * Recruits adoptive families using the evidence-based, child- ...
-
Case Manager
2 weeks ago
Medasource Indiana, United StatesPosition: Case Manager · Location: Downtown Indy · Duration: 6 month contract with the possibility of going FTE · Start: May 6 · The RN Case Manager plans and coordinates care for patients from pre-admission through post-discharge by working collaboratively with the multidiscipli ...
-
Case Manager
1 week ago
Omni Visions Inc. Indianapolis, United StatesJob Description · Job DescriptionPosition Title: Case Manager I FIS · Join the OMNI Family · Do you want to be a part of a team that improves lives, empowers people, and strengthens communities? · Want to be a thought leader and change maker? If yes, then look no further. · Omni ...
-
Case Manager
5 days ago
City of Marion Ohio Marion, United StatesApplication Opens: Monday, May 20, 2024 at 8:00 a.m.Application Closes: UNTIL FILLEDPosition Location: Marion City Hall, 233 W. Center St., Marion, OHThis is a full-time non-exempt position with a starting pay rate of $19.93/hour. SUMMARY: Case Manager is responsible for assistin ...
-
Case Manager
1 week ago
Management and Training Corporation Marion, United StatesJob DescriptionPay: $22.92 per hourWork schedule: Full time, 8-hour shiftsBenefit package includes: Medical, vision, and prescription drug benefits Dental benefits Life insurance Accidental death and dismemberment insurance Short-term and long-term disability benefits 401(k) reti ...
-
Case Manager
2 days ago
Management and Training Corporation Marion, United StatesJob Description · Pay: $22.92 per hour · Work schedule: Full time, 8-hour shifts · Benefit package includes: Medical, vision, and prescription drug benefits · Dental benefits · Life insurance · Accidental death and dismemberment insurance · Short-term and long-term disability be ...
-
Case Manager
2 weeks ago
Purposeful Parenting LLC Indianapolis, United StatesJob Description · Job DescriptionSalary: 30 hourly · Case Managers provide services that are effective in reducing maltreatment, improving caretaking and coping skills, enhancing family resilience, supporting healthy and nurturing relationships, and children's physical, mental, e ...
-
Case Manager
1 week ago
Pathways Health and Community Support, LLC. Indianapolis, IN, United States Full timeAbout your Role: As a Case manager, you will work with children, youth and their families involved in the Child Welfare system. You will provide support, education, and community resource links to necessary services. Meeting with the children and their families in the foster or f ...
-
Case Manager
1 week ago
Firefly Children & Family Alliance Indianapolis, United StatesJob Description · Job DescriptionBUILD A CAREER THAT MEANS MORE · Few jobs offer the satisfaction and gratification that come from doing work that improves the lives of vulnerable children and families. That's where Firefly Children and Family Alliance stands out from the crowd. ...
-
Manager, Case Manager
2 weeks ago
Medasource Indianapolis, United StatesPosition: Manager, Case Manager · Location: Downtown Indy · Duration: 6 month contract with the possibility of going FTE · Start: May 6 · This position is responsible for supervision and oversight of assigned Case Managers. Responsible for the frontline supervision and management ...
-
Manager of Case Management
2 weeks ago
Medasource Indianapolis, United States*Position:* Manager, Case Manager · *Location*: Downtown Indy · *Duration:* 6 month contract to hire · *Start: June 3 * · This position is responsible for supervision and oversight of assigned Case Managers. Responsible for the frontline supervision and management of deployed cas ...
-
Case Manager RN
2 weeks ago
Medasource Indiana, United StatesPosition: Case Manager RN · Location: Remote (Indiana) · Duration: 6 month contract to hire · Start: ASAP · The RN Case Manager plans and coordinates care for patients from pre-admission through post-discharge by working collaboratively with the multidisciplinary team. Ensures t ...
-
Behavioral Case Manager
2 weeks ago
Sondhi Solutions Indiana, United StatesBehavioral Case Manager · Remote · Pay: $29-$38/hour · The day-to-day responsibilities of this the role and a description of the project (Outside of Workday JD): · Managing personal queue in TruCare · Outreaching to members to assist them with identified complex case management n ...
-
Case Management Nurse
2 weeks ago
Medasource Indianapolis, United StatesJob Title: RN Case Manager · Duration: 13-week Contract · Shift: 8a-4:30p (32 hours/week) · Location: Indianapolis, IN · Requirement: · As a nurse case manager, your primary responsibility is to act as a patient advocate. Your duties will include helping patients and their famili ...
-
Family Case Manager
6 days ago
State of Indiana Indianapolis, United StatesWork for Indiana · Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitme ...
-
RN Case Manager
2 weeks ago
Professional Management Enterprises Indianapolis, United StatesJob Description · Job DescriptionDescription:We are currently seeking a Remote RN Case Manager for Indianapolis area · Full-time · 11 paid holidays · 80 Hours PTO · Health, Dental, Vision, 401k · Weekly Pay · (Salary: $83,000-$93,000 based on experience) · Responsible for per ...
-
case management supervisor
3 weeks ago
Horizon House Indianapolis, United StatesJob Description · Job DescriptionSalary: · Department: Housing · Reports to: Director of Housing · Status: Salaried, Full-time. Exempt · ***MSW & previous supervisory experience required*** · Position Objective: · The Case Management Supervisor position on the Horizon House hou ...
-
SSVF Case Manager
1 week ago
Adult and Child Indianapolis, United StatesApply · Job Type · Full-time · Description · Adult & Child Health is a growing 501c (3) not-for-profit integrated healthcare organization based in Indianapolis servicing multiple locations. A&C is committed to a diverse and inclusive workforce. We offer flexibility, generous PTO ...
-
Intensive Case Manager
1 week ago
Horizon House Indianapolis, United StatesJob Description · Job DescriptionSalary: $43,000-$48,000/annually · Department: Housing · Reports to: Case Management Supervisor · Status: Salaried, Full-time, Exempt · Position Objective: · Bachelor's degree required · Three to five years of experience providing services to home ...
Case Manager II - Indianapolis, United States - American United Life Ins Co
Description
Job Description
Job DescriptionAt OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives
Job Summary
The Case Manager II is responsible for maintaining a strong working relationship with their internal and external customers that is built on trust. This position adds value to the organization by managing the movement of cases through the New Business and Underwriting process with a sense of urgency. Collaboration with others, such as New Business, Underwriting, sales teams, field partners and third party vendors, is imperative. They drive prioritization of work using independent decision-making skills based on customer experience compared with service level commitments. Their objective is to exceed customer expectations through high-impact communication and being an advocate for their sales partners while navigating business needs. The Case Manager II role also provides some mentorship to Case Manager I.
Primary duties may include, but are not limited to:
Job Requirements
Required Education and/or Certifications
Recommended Education and/or Certifications
Required Work Experience
Salary Band: 02B
This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.
If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.
Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
To learn more about our products, services, and the companies of OneAmerica Financial, visit
#LI-ST
#LI-HYBRID