- A minimum of 2 years of experience in Quality Assurance, or equivalent expertise demonstrated through a combination of work experience, training, military service, or education.
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Quality Assurance Administrator
1 week ago
Wells Fargo Charlotte, United StatesDocument quality issues and performance measures for management review. Provide information and assists in the feedback and formal education process of other staff. Work closely with both internal and external customers to meet their service needs. A Quality Assurance, Assurance, ...
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Lead Quality Assurance Administrator
1 week ago
Wells Fargo Charlotte, United StatesAt Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It a ...
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CAMPUS DIRECTOR
1 week ago
Liberty Health Charlotte, United StatesLiberty Cares · With Compassion · Liberty Senior Living is currently seeking experienced: · CAMPUS DIRECTOR & ADMINISTRATOR · Full Time · Job Summary: · Maintains, directs, coordinates, and supervises all activities of the Facility. · Sets the tone and atmosphere for the Facili ...
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Project Manager
1 day ago
MasTec Network Solutions Charlotte, United States Full timeOverview · At MasTec Communications Group we build for the future. Yours and ours. · As a Project Manager , you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the MasTec family and help us provide th ...
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Quality Assurance Supervisor
4 days ago
Carolina Foods Charlotte, United StatesJob description · Carolina Foods is the founding bakery of Duchess Brand snacks and creator of one of America's first Honey Buns. Our business has been in operation since 1934, and our products are synonymous with quality, innovation, and a longer shelf-life. We are a manufactur ...
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Quality Assurance Analyst
3 weeks ago
City of Charlotte Charlotte, United StatesOverview · The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation's largest banks and technology com ...
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Ultrasound Technologist Associate
3 weeks ago
Atrium Health Charlotte, United States Part timeOverview · Job Summary · Performs a variety of patient care duties and other professional activities as needed to facilitate patient care and treatment. Performs under the supervision of a radiology technologist. Assists in monitoring the flow of patient activities in the depart ...
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Assistant Vice President
3 weeks ago
Atrium Health Charlotte, United States Full timeJob Summary · Manages strategic oversight and operational performance within the division. Provides leadership, guidance, and direction in achieving outcomes consistent with organizational mission, philosophy, goals, and objectives. Assumes leadership responsibility for the asse ...
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Vice President of FP&A
2 days ago
Executive Insight Inc. Charlotte, United StatesVice President of FP&A · APPLY BY MAY 24, 2024 · Our client is a middle-market technology and consulting services organization. · As Vice President of FP&A, you will report to the CFO and oversee the corporate FP&A (financial, planning and analysis) functions across the entire bu ...
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Registered Nurse Transplant Coordinator
3 days ago
Atrium Health Charlotte, United StatesOverview · Primary Purpose · The RN Transplant is a professional registered nurse and a designated member of the transplant team who provides comprehensive nursing care through skillful assessment, diagnosis, outcomes identification, planning, implementation, and evaluation in ac ...
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Post-Award Finance Coordinator
1 week ago
Atrium Health Charlotte, United States Full timeJob Summary: · Under limited direction, will independently collaborate with investigators, scientific, and administrative staff members to coordinate the management of grant & clinical trial-related expenditures and financial transactions, including grant/clinical trial closeout ...
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Post Grant Finance Coordinator
4 days ago
Atrium Health Charlotte, United StatesOverview · Job Summary: · Under limited direction, will independently collaborate with investigators, scientific, andadministrative staff members to coordinate the management of grant · clinical trial-related expenditures and financial transactions, including grant/clinical trial ...
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CABS Billing Administrator
2 weeks ago
SEGRA Charlotte, United StatesSegra is searching for a dynamic and experienced CABS Billing Administrator to work within our footprint in a remote capacity. · Role Overview: · The CABS [Carrier Access Billing System] Billing Administrator is responsible for bill cycle quality assurance/approval and trend ana ...
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MRI Supervisor
3 days ago
eTeam Charlotte, United States"Job Summary · Plans, directs, and supervises the technical aspects of their assigned specialty and · within their assigned division in regard to all services and programs rendered resulting · in a uniform systemized department. · Essential Functions · • Supervises activities o ...
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IT Compliance Specialist
2 weeks ago
Octapharma Plasma, Inc. Charlotte, United StatesOctapharma Plasma offers professional opportunities that make a meaningful difference. We enhance the lives of patients who need our life-saving medicines. We reward the donors who provide the plasma we collect to make them. And we inspire growth and development in the teams at o ...
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Polysomnographic Technologist
1 week ago
Atrium Health Charlotte, United States Full timeJob Summary · Performs all procedures that electrographically record sleep and its associated phenomena, including the application of patient monitoring devices and the calibrations of recording instruments in accordance with established AASM standard protocols. Essential Func ...
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Manager, Quality Assurance
1 week ago
INSPYR Solutions Charlotte, United States Direct PlacementTitle: Manager, Quality Assurance · Location: Charlotte, NC · Duration: Full time · Compensation: $115,000 – 130,000 · Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. · Overview: · The role would be responsible for leading the Quality Assurance team a ...
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Director Nursing
3 weeks ago
Atrium Health Charlotte, United States Full timeJob Summary · Oversees strategic oversight and operational performance. The DON provides leadership, guidance, and direction in achieving outcomes consistent with the mission, vision, and goals of Atrium Health. Assumes leadership responsibility for the assessment, planning, impl ...
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Registered Nurse Transplant Coordinator
1 week ago
Atrium Health Charlotte, United StatesOverview · Job Summary · The RN Transplant Coordinator is a professional registered nurse and a designated member of the transplant and cellular team who provides comprehensive nursing care through skillful assessment, diagnosis, outcomes identification, planning, implementation, ...
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Senior Contact Center Solutions Specialist
1 week ago
Capgemini Charlotte, United StatesTitle: Senior Contact Center Solutions Specialist · Location: Multiple Locations (Charlotte, Chandler, New Jersey, Minneapolis, Denver, Dallas, Des Moines) · Job Description: · We are seeking a highly skilled and experienced Senior Contact Center Solutions Specialist to join our ...
Quality Assurance Administrator - Charlotte, United States - TalentBridge
Description
Job Description: As a Consumer Lending Quality Assurance Specialist, you will play a pivotal role in maintaining the highest standards of customer service within our lending operations. Your primary responsibility will be to monitor and evaluate the quality of both inbound and outbound customer calls. By meticulously documenting quality issues and performance metrics, you will provide invaluable insights for management review and strategic decision-making. Additionally, you will oversee a team of service monitors, guiding them in the assessment process and ensuring consistency and accuracy.
Your role extends beyond evaluation; you will actively engage with both internal and external stakeholders to address service needs and uphold customer satisfaction. Serving as a subject matter expert, you will be a go-to resource for colleagues seeking guidance on quality assurance protocols and best practices. Furthermore, you will contribute to the ongoing education and development of staff, offering feedback and support to enhance their performance.
Required Qualifications:
Join our team and be instrumental in maintaining the integrity and excellence of our consumer lending services
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