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Sr. Engagement Director - Charles City, United States - Indigo Slate
Description
1 day agoBe among the first 25 applicants
You know greatness starts with a vision, a story, and a purpose. You love to win. You hate to lose. At Indigo Slate, we are looking to for you to provide creative solutions to our clients.
As a
Sr. Engagement Director,
you will be providing strategic leadership and oversight to our largest client program.
An appreciation for technology, obsession over customer experience and detail, and depth marketing and agency experience running large and complex marketing programs, is a great mix for the ideal candidate.
Are you an independent, self-assured, and diplomatically charming individual? Can you drive client relationships with charismatic empathy and a near-absurd level of adaptability? Then Indigo Sate might be the right place for you.
Come help us develop and deliver work we can all be proud of.YOUR ROLE
With Your Leadership, You Will
Provide Account Leadership
Work with clients to uncover additional business needs and objectives, craft appropriate strategies, and identify/implement marketing and content solutions to help achieve client goals
Develop, design, and create solution options that paint a vision of what is possible for the client
Proactively drive account strategy, planning, and tactics to monitor account health, develop growth opportunities and manage profitability by project
Pitch all Indigo Slate offerings with a broad knowledge and understanding of the Creative, Marketing, and Technology offerings
Act as the main client POC for assigned clients and program(s), ensuring quality and excellence of all deliverables and touchpoints and maximizing profitability
Build and Grow Client Relationships
Understand clients' business and generate new ideas to enhance client performance
Builds trust, credibility, and client referrals, as well as developing multi-tiered client relationships and connections
Actively pursues new projects from client contacts via status calls and/or regular face-to-face meetings
Keeps apprised of client products/services/marketing developments that may be relevant to the team
Be a trusted partner and advocate for assigned clients
Effectively Lead Team
Work with a team of SMEs who manage and execute day-to-day project delivery tasks, effectively collaborate and provide guidance with cross-functional teams
Foster teamwork and a constructive work environment through coaching and mentoring
Provide team leadership that rewards creativity and accountability across disciplines, leading to program success
Own the scoping and estimation of net new and extension work, as well as project briefing for internal team
Review and contribute to program plans, proposals, and pitches, providing input and insight to team members
Drive Against Stated Business Objectives
Maintains or improves account profitability
Manage and drive pipeline activities as well as update, track and monitor the opportunity pipeline for the Account and Leadership teams
Owns revenue retention, margins, CSAT and program delivery success
Responsible for YOY growth of assigned account territory
Your Experience
Approximately 5-7+ years of related industry experience, preferably at a creative or marketing/advertising agency
Preferred experience working with clients in the Technology space
Experience managing large, complex global marketing initiatives
Dynamic leadership skills that can be applied to the internal team and clients
Demonstrated track record of client relationship development and service
Proven experience in managing teams working cross-functionally within an organization
Preferred experience owning revenue/quota target and executing growth plans
SET YOURSELF APART
Strong knowledge or experience in marketing agency account management/coordination, technology solutions, client/campaign strategy, B2B and/or B2C marketing, design thinking, and product marketing/management
Experience in leading cross-functional teams/disciplines and aligning key stakeholder to the broader client/account vision and goals
Strong interpersonal/communication skills
Confident leader who can effectively navigate challenging situations with client and/or internal teams to achieve a positive outcome and team morale
History of achieving and exceeding performance metrics; emphasis on revenue, margin and CSAT targets
OUR COMMITMENT TO YOU
Your entrepreneurial spirit and vision will be rewarded, and your success will fuel opportunities for career advancement
You'll make a difference for an impressive list of clients. Indigo Slate serves many of the Fortune Global 100 on high-profile projects
You'll have daily opportunities to learn through training, assignments, and collaboration with experts across the company
You'll be given access to leading-edge technology
Indigo Slate is a full-service human experience company.
We are a digital organization backed by a global engineering leader, and we're dedicated to helping clients build transformative experiences from start to finish.
We understand that brands are no longer judged through their advertising, but through each touchpoint, both internal and external, building strength with every experience.
At Indigo Slate, we harness a mix of skills unique in our industry—equal parts strategic consultancy, creative agency, and technology thought leadership—to build and run some of the bestexperiences on the planet.
Seniority level
Director
Employment type
Employment type
Full-time
Job function
Job function
Business Development and Sales
Industries
Advertising Services
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