Customer Service Representative - Staten Island, United States - Perciballi Container Service Inc.
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Perciballi Container Service Inc.
Staten Island, United States
Verified Company
3 weeks ago
Description
Job Overview:
Responsibilities:
- Schedule orders for delivery and/or pick up and accurately enter the order into our dispatch software.
- Assist customers with inquiries and concerns. Work in conjunction with other departments to resolve customer issues.
- Maintain accurate customer records through data entry.
- Develop and maintain a knowledge base of the evolving products and services.
- Multilingual skills are a plus
Experience:
- Previous experience in customer service, sales, or other related fields is a plus
- Strong phone etiquette and communication skills.
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Proficient in data entry and navigating computer systems, including MS Word, Excel and Outlook.
Pay:
$ $20.00 per hour
Benefits:
- Flexible schedule
- Onthejob training
- Paid time off
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- Inperson
Ability to Relocate:
- Staten Island, NY 10310: Relocate before starting work (required)
Work Location:
In person