-
Senior Account Manager
1 week ago
Access Security Charles City, United StatesAre you looking for a great place to grow your career, be highly valued, and use your unique sales and account management skills/experience to make a deep impact on the ongoing growth of a thriving organization? · If so, you may be a great fit with us as a · Senior Account Manag ...
-
Sr. Account Manager, Paid Social
3 weeks ago
Dept Charles City, United StatesWHY DEPT? · We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire ...
-
Account Manager
4 days ago
First MainStreet Insurance, L.C. Mason City, United StatesPOSITION TITLE : Account Manager DATE: January 2024 REPORTS TO : Operations Department CLASSIFICATION: Exempt EEO CLASSIFICATION: Professionals POSITION SUMMARY: An Account Manager is responsible for maintaining relationships with our valued clients by helping them with their ins ...
-
Account Manager
3 weeks ago
First MainStreet Insurance, L.C. Mason City, United StatesJob Description · POSITION TITLE: Account Manager DATE: January 2024 · REPORTS TO: Operations Department · CLASSIFICATION: Exempt EEO CLASSIFICATION: Professionals · POSITION SUMMARY: · An Account Manager is responsible for maintaining relationships with our valued clients by h ...
-
Account Manager
2 weeks ago
First MainStreet Insurance, L.C. Mason City, United StatesPOSITION TITLE : Account Manager DATE: January 2024 · REPORTS TO : Operations Department · CLASSIFICATION: Exempt EEO CLASSIFICATION: Professionals · POSITION SUMMARY: · An Account Manager is responsible for maintaining relationships with our valued clients by helping them with t ...
-
Continuous Improvement Manager
3 days ago
Manta Resources Inc. Charles City, United StatesFood processing/packaging plant that truly believes, & schedules business, with "family" in mind, promoting, & living, a balanced life. This role is responsible for the coordination, implementation, control and completion of projects while remaining aligned with the strategy, com ...
-
Wholesale Account Manager
2 weeks ago
Nexus Cooperative Stacyville, United StatesJob Description · Job DescriptionDescription:Job Brief: · We are searching for an opportunity-seizing wholesale account manager to further our bulk sales. The wholesale account manager ought to discern realistic sales goals, identify prospective bulk offerings, and subsequently n ...
-
TANNER & ASSOC INC Charles City, United StatesMedical Director, Oncology, US Medical Leader · The US Medical Organization, Medical Director, Oncology, US Medical Leader is the single point of accountability and matrix leader for US Medical strategies, including US launch and life cycle management. The USML is responsible fo ...
-
Territory Business Manager
1 week ago
NeoGenomics Charles City, United StatesTerritory Business Manager - San Antonio (SW TX) Areas · SalesRemote,United StatesHouston,TexasRemote · Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can ...
-
Account Director
1 week ago
INSIDER Charles City, United StatesBefore jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. · About us · Hi there We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are conn ...
-
Vice President of Business Development
2 weeks ago
The Middleby Corporation Charles City, United StatesVice President of Business Development Retail Chains (Grocery Segment) · Middleby Corporation, a global leader in commercial foodservice, food processing, and residential kitchen equipment, is seeking a dynamic · Vice President of Business Development · to drive growth within ...
-
Director, National Accounts
3 weeks ago
SCP Health Charles City, United StatesAt SCP Health, what you do matters · As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, ...
-
C-Corp Compliance and Provision
1 week ago
CFGI Charles City, United StatesWe are currently seeking an experienced executive who will have the opportunity to help lead the continued growth of our C-Corp Compliance and Provision practice. This will provide you with the opportunity to help our clients meet their tax obligations, while managing the impact ...
-
Google Ads Specialist
3 weeks ago
Missio Charles City, United StatesMissio is a Christian Digital Marketing company that is looking for a highly motivated and experienced Google Ads Specialist to join our team. The ideal candidate will be responsible for implementing Pay Per Click media strategies for clients. The Google Ads Specialist can quickl ...
-
Managing Consultant
1 week ago
CrossCountry Consulting Charles City, United StatesFrom the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collabor ...
-
Senior Consultant
1 week ago
CrossCountry Consulting Charles City, United StatesFrom the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collabor ...
-
Credit Manager
1 week ago
Viafield A Cooperative Charles City, United StatesJob Summary: · Credit Manager will be responsible for the overall credit-granting process within Nexus Cooperative. This role will optimize company sales and reduce bad accounts by maintaining the NEXUS credit policies. The Credit Manager will assess potential customers' creditw ...
-
Associate Director
1 week ago
CrossCountry Consulting Charles City, United StatesFrom the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collabor ...
-
Senior Sales Manager
1 week ago
ASUSTeK Computer Inc. Charles City, United StatesLocation: · Richfield, Minnesota · Job Description Overview: · Senior Sales · Manager (individual contributor) – · Develop · Best Buy · business opportunities by providing award-winning ASUS solutions, execute key initiatives and manage relationships to allow accelerated gro ...
-
Databricks Charles City, United StatesDirector of Field Engineering, Financial Services, US · Location: NYC or East Coast · We seek a seasoned leader for the Director of Field Engineering position within the Financial Services vertical. In this role, you will lead first-line Managers and teams of pre-sales Solutions ...
Senior Manager/Director, Account Management - Charles City, United States - upLIGHT
Description
Senior Manager/Director, Account Management
Do you dream about creating a more sustainable future? At Uplight, we are motivating energy users and providers to accelerate the clean energy ecosystem.
Uplight delivers personalized experiences that customers have now come to expect–improving satisfaction, increasing revenue, reducing the cost to serve, and contributing to carbon reduction goals.
We are B Corp certified, enabling us to put our values into action by not only making decisions for the benefit of our shareholders, but also for our customers, environment, employees, and community.
We are seeking aSenior Manager/Director
, Account Management
to join our team and help us achieve our ambitious goals for our business and the planet.
What you get to do:
You are a dynamic leader of a team of account managers responsible for owning the customer relationship and contract outcomes for Uplight's customers.
You and your team are responsible for the overall health of customer relationships, leading and managing customers, delivering against our contracts, and achieving our customer satisfaction and churn goals.
You are a people leader who others want to follow, and you empower and enable employees to do the best work of their lives.
In collaboration with the Account Management leadership team, you are responsible for the strategy and execution of customer management and experience at Uplight.
You are also a cross-functional leader who contributes to high performance teams that deliver results in line with company strategy.
You are responsible for cross-organizational collaboration and success of delivering outcomes for customers, Uplight, and employees through direct or dotted line reporting.
You are a collaborative spirit with a people-first leadership approach. You have a passion for solving hard problems and a results-driven mindset. You have fun while motivating your team to remain focused on collective goals and managing through stressful situations. You build productive working relationships with internal and external stakeholders.What you will contribute:
Significant experience leading teams, and a strong organizational and people leader with direct and dotted line management
Ability to form and develop teams to be greater than the sum of their parts
Demonstrated ability to drive results and outcomes
Define and drive value creation via customer management and experience.
Cross-functional leader for Uplight in close partnership with Business Development, Sales, Implementation, Delivery, Finance, Legal, People, Product, Engineering, and Marketing, in order to deliver on the annual plan and improve the business.
Contribute to and execute on the multi-year customer management strategy aligned to company strategy and business plan, in close partnership with cross-functional peers and leaders at Uplight.
Accountable for churn and customer satisfaction metrics and goals for your team's portfolio, and the the quarterly and annual OKRs to deliver those goalsAccountable for your team's ability and effectiveness tracking, monitoring, and delivering contract outcomes
Accountable for your team's ability set and manage customer expectations and appropriately prioritize and insert work into the business in alignment with Uplight's strategy
Reports on customer management health, churn, issues and risks to the senior leadership
What you bring to Uplight:
Experienced leader of people who others want to follow
Strategic thinker with industry experience
Strong customer orientation and presence in front of senior management
Expertise developing and maintaining key relationships across an organization, from the executive level and deeper
Ability to bring together cross-functional teams to execute collaboratively
Knowledge of how to build high functioning teams in a matrix organization
Outstanding written and verbal communications skills
Willingness to act in ambiguity
SaaS business model experience
Energy or utility industry experience
Demonstrates commitment to core values; mature leader of the team
What makes working at Uplight amazing:
In addition to all the standard medical and dental benefits, that kick in Day 1, we are:
Proud to be over 500+ purpose-driven individuals helping to create a more sustainable planet.
Committed to the environment, our employees, and our communities.
Focused on career growth by following defined career ladders.
Committed to taking our work and mission seriously love to laugh
We also provide:
401k Match
Medical, vision, and dental insurance
Monthly wellness stipend
Management by objectives bonus plan
Innovative flexible time off policy
Exceptionally collaborative and cool office spaces
Salary Range:
$130,000 to $168,000 USD (dependent on experience)
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above.
The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.
Uplight provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr
