Psychiatric Clinical Assistant - Chicago, United States - Relief Mental Health
Description
About Us:
Relief Mental Health was founded in February of 2020. Within these 4 years we have expanded to 10 new offices across Illinois, Wisconsin, and New Jersey.
We aim to create a new standard for mental health care, offering a continuum of innovative therapeutic interventions and responding to evolving patient needs.
Job Summary:
Responsibilities:
- Greet and assist visitors and patients when they arrive at the office
- Review all patient paperwork and mental health assessments
- Assist with phone calls from patients
- Coordinate the daily administrative activities, including but not limited to scheduling, entering patient data in the EHR system, patient checkin and checkout, rooming patients, patient medical record maintenance, etc.
- Preparation and upkeep of exam and treatment rooms
- Obtain and record patient medical histories, test results, and other information for medical records while maintaining strict confidentiality
- Assist providers with performing basic vital signs and point of care testing (urine drug screens and pregnancy tests) and other patient care
- Assist providers with pharmacy calls regarding prescription questions and issues
- Assist in prior authorizations for medications
- Assist with printing and faxing documents
- Follow office workflow procedures to ensure maximum efficiency
- Deliver compassionate support, attention, and assistance to patients and families
- Ensure compliance with all health care regulations, including HIPAA
Skills:
- Psychiatric specific experience HIGHLY preferred
- Previous experience assisting providers with medication management preferred but not required
- Phlebotomy experience preferred but not required
- Previous experience with EHR systems
- Kareo is a plus
- Previous experience with Google Drive
- Excellent interpersonal, organizational, and customer service skills
- Extremely detailoriented and organized
Qualifications:
- High School diploma, Medical Assistant Certification or equivalent experience.
- Familiarity with electronic medical health care record system preferred, not required.
Physical Demands:
- Ability to lift a minimum of 20 lbs moving or assisting patient to bathrooms may be required
- Ability to stand for extended periods during shift
What we Offer:
- Competitive 401K plan
- Partnership with Lifetime Fitness
- Health Insurance (Medical, Dental and Vision)
- FSA and Dependent Care FSA
- Short Term Disability
- Tuition Reimbursement
- PTO
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