Community Engagement Specialist - New York, United States - Harlem United Community AIDS Center Inc

Mark Lane

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Mark Lane

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Description

Position Description

Essential Job Functions
The following job duties are mandatory requirements of the job:

  • With guidance from the Business Development Manager, execute strategies to support the retention of existing business and pursue leads to expand community access to services.
  • Conduct cold calls and/or visits to social services providers to develop and nurture partnerships that help expand access and education about agency services.
  • Drive agency vehicles to transport clients to appointments.
  • Maintain ongoing tracking of transportation services.
  • Submit weekly reports and ensure data is accurate for realtime reporting.
  • Utilize agencywide database eICare to enter health information that enables reporting and supports continuity of care.
  • Conduct harm reduction patientcentered assessment and provide referrals as needed.
  • Access statewide databases to verify eligibility for Medicaid billable programming.
  • Help market and advertise the agency services at community events and venues.
  • Utilized electronic health records (eCW) to schedule health care appointments.
  • Track and maintain an ongoing record of services provided.

Other Responsibilities

  • Research and develop an indepth understanding of the company's services and staff.
  • Work with technical staff and other internal colleagues to meet consumer needs.
  • Arrange and participate in internal and external client debriefs.
  • Any other duties assigned by Business Development Manager.

Education and Certification

  • This position requires 2 years of social services, healthcare, and /or marketing experience.
  • A Bachelor's degree preferred or equivalent combination of work experience required.
  • Valid Driver's license is required.

Special Skills and Knowledge

  • Good project and time management skills.
  • Knowledgeable of excel and comfortable with data systems.
  • Ability to speak a second language Spanish and/or French.
  • Comfortable reaching clients across various facilities that serve highneed populations located in highneed areas, such as homeless shelters, food pantries, drug rehabilitation facilities, multiservice centers, and churches.
  • Strong analytical and organizational skills.
  • Ability to work collaboratively.

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