Ecommerce Assistant - Bellflower, United States - Habitat for Humanity of Greater Los Angeles

Description

JOB TITLE:
E-Commerce Assistant




REPORTS TO:
Director of Acquisitions and E-Commerce




FLSA STATUS:
Non-Exempt

WHO YOU ARE
You're someone who people can rely on and you're always there when they need a helping hand.

You effectively support online retail operations and enhance customer experiences, you're looking for a new position where you can make a difference in your life, the lives of others, and the world.

In return, you seek an organization that appreciates your individuality and supports you as a member of a diverse and talented team.

People often comment on how you are organized, a great mentor, and lead by example. You know in your heart it's time to find an opportunity to be part of something larger; more impactful. If this sounds like you, please allow us to introduce ourselves.


WHO WE ARE

Solid like the houses it builds, Habitat works with integrity, creativity, and a clear and powerful belief that "Everyone in the Greater Los Angeles County deserves a decent place to live." Since 1990, we have built, rehabilitated, or repaired over 1,450 houses in neighborhoods across the Greater Los Angeles area.

Shelter is a basic human need, and Habitat for Humanity strives to achieve its goal of eliminating substandard housing by making decent, sustainable, and affordable housing a reality for all.

Habitat LA is an affiliate of Habitat for Humanity International (HFHI), an ecumenical Christian organization that excels at attracting people of any or no faith to work together to build homes, community, and hope.

In addition to building new houses, we also partner with families in need of a new roof, a wheelchair ramp, or other vital repairs.

We work to revitalize communities and help those affected by local disasters. Globally, our tithe supports Habitat's work in other countries including building shelters, disaster response, microfinancing, and more.


GENERAL DESCRIPTION

SUMMARY OF ESSENTIAL FUNCTIONS

• Process received donations, create listings with accurate locations, write product descriptions, and take photographs of items being sold. It is an expectation to capture an accurate inventory of all items for ecommerce and maintain a wellorganized warehouse area including the fulfillment and staging of orders.
• Involvement in loading and unloading large/heavy customerordered products and/or receiving donations. At times the consolidation of staged product bays may be necessary to ensure maximum use of available storage space for inventory.
• Prepare, package, and ship purchased items within 23 days of purchase date and ensure proper tracking information is provided to customers. This includes logging return and canceled orders in the refund log and adding appropriate notes to a customer's order.

SUMMARY OF JOB QUALIFICATIONS

• Proficiency in eCommerce platforms such as Shopify, eBay, Shipstation, Klayvio, Canva
• Time Management and prioritization skills.
• Excellent communication skills, both written and verbal, for effective collaboration with crossfunctional teams.
• Customerfocused approach with a dedication to providing exceptional service and support.
• Must be able to pass a preemployment drug screen, a criminal background check, and a 75 lb. lift test.

- _ Although no longer required, we strongly encourage all employees to be vaccinated against COVID-19 and will continue to require all employees to submit their vaccination status by the date of hire_


WORK CONDITIONS

• Frequently is required to walk and stand for prolonged periods of time.
• May occasionally lift and/or move up to 75 lbs. alone, team lift 100 lbs.
• Frequent movement around the office/warehouse/ReStore may be necessary.
• Regular work with computers, including keyboards, mouses, and screens.
• Working conditions consist of high temperaturecontrolled workspaces.
• Noise levels are moderate to loud depending on the work area.
• While performing the duties of an E-Commerce Assistant, the employee is regularly required to use hands and fingers, handle and/or feel objects, handle tools and/or controls, and talk to and/or hear. Please note that this Job Listing is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._

BENEFITS:
WE TAKE CARE OF OUR EMPLOYEES

• Habitat La jobs come with great benefits including but not limited to:
• Healthcare (Medical, Dental & Vision)
• Critical Illness and AD&D insurance
• Flexible Spending Account
• 100% employer paid Life Insurance for all employees
• Very generous 401(K) retirement plan
• Paid Time Off (PTO) and Vacation
• Sick Leave available
• 12 Paid Holidays
• Bereavement, Jury Duty, and Voting hours available
• Employee discounts on items sold in our ReStores.
• Exclusive discounts to amusement parks, entertainment & more
• Maternity and Parental Leave
• Employee