- The Care Manager serves as a member of the integrated, multidisciplinary care team for the Pediatrics School-Based and Community Health Program.
- Functions as a liaison between the medical staff and the primary behavioral health provider to provide, plan, evaluate and monitor services from a variety of resources on behalf of and in collaboration with patients and/or their families.
- Assists with connecting patients and/or their families to needed resources and provides ongoing care management of recommended programs/services.
- Provides initial monitoring of care, focusing on whether the patients/families have been connected with the referral services.
- Monitors the processes and outcomes with regular follow-up.
- Bachelor's degree in Social Work, Community Health, Healthcare Services, Child & Family Services, Criminal Justice, Public Health, Psychology, Sociology, or Youth and Community Development.
- Two (2) years of related experience in case/care management, including social services and intakes.
- Ability to take a basic history including presenting symptoms, background information, etc.
- Ability to co-facilitate groups with other providers.
- Good verbal and written communication skills.
- Good organizational skills including ability to prioritize, multi-task and meet deadlines.
- Good interpersonal skills, including ability to develop and maintain trusting relationships, and work effectively with program staff and personnel from other agencies/partners.
- Ability to convey social work practice, knowledge, goals, and values consistent with the Professional Code of Ethics.
- Ability to be flexible with work schedule.
- Ability to travel locally to visit service providers, SBCHP sites and patient's home or identified meeting site.
- Bachelor's degree in: Social Work, Community Health, Healthcare Services, Child & Family Services, Criminal Justice, Public Health, Psychology, Sociology, or Youth & Community Development.
- Two years' experience case/care management, working with youth, adolescents, and young adults, on a multidisciplinary/integrated team; either in an urban school environment, outpatient behavioral health and/or primary care, or a community youth agency with high-risk clients/families.
- Skill set to work well as part of an integrated team, with excellent organization/written skills, including ability to develop and maintain trusting relationships, and work effectively with program staff and personnel from other agencies/partners.
- Perform a wide variety of professional behavioral/social health services; to effectively communicate with patients, families, and other personnel.
- Experience coordinating new programs and co-facilitating educational/prevention groups with school age students.
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Care Manager - Hamtramck, United States - Henry Ford Health System
