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Patient Care Coordinator - Chapel Hill, United States - University of North Carolina
Description
Posting Information
Posting Information
Department
ASOD Orthodontics-434500
Career Area
Administrative/Clerical Support
Is this an internal only recruitment?
No
Posting Open Date
04/24/2024
Application Deadline
05/08/2024
Position Type
Permanent Staff (SHRA)
Position Title
Admin Support Associate - Journey
Salary Grade Equivalent
GN04
Working Title
Patient Care Coordinator
Position Number
Vacancy ID
P019011
Full-time/Part-time Permanent/Time-Limited
Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week
40
Work Schedule
Monday - Friday
Work Location
Chapel Hill, NC
Position Location
North Carolina, US
Hiring Range
$35,001 - $44,014
Pay Band Information
To learn more about the pay band for this branch and role, please see
the Career Banding rates spreadsheet.
Position Summary Information
Be a Tar Heel
A global higher education leader in innovative teaching, research and public service, the
University of North Carolina at Chapel Hill consistently ranks as
one of the nation's top public universities.
Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of
professional training opportunities for career growth, skill development and lifelong learning and enjoy
exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events.
UNC-Chapel Hill offers full-time employees a
comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit
The UNC Adams School of Dentistry Division of Craniofacial and Surgical Care provides a diverse approach to treatment for patients with craniofacial or oral and maxillofacial conditions, including those with multiple or complex oral health problems.
The Orthodontics discipline focuses on the treatment of irregularities of the teeth, jaws, and bite relationship in children and adults.
Position Summary
The Patient Care Coordinator provides service to patients who are referred to the Orthodontic Dental Faculty Practice clinic at UNC Adams School of Dentistry for evaluation and treatment.
These clinics cover a wide range of patients from orthodontic to surgical treatments. This position is directly responsible for establishing patient contact and scheduling appointments, performing financial contracts, collecting payments, coordinating patient flow/procedures, and maintaining the patient database (chart, x-rays, models, photographs, correspondence letters, etc.)Minimum Education and Experience Requirements
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Required Qualifications, Competencies, and Experience
The selected candidate should be outgoing, have a strong work ethic, be open to learning new skills, and function well in a team oriented environment.
The selected candidate must have the ability to interface and take direction from a wide range of faculty members.The selected candidate must possess excellent verbal and written communication skills and be able to convey information across a variety of cultural, societal, and ethnic backgrounds.
The selected candidate should be proficient in basic computer skills such as word processing and be able to learn electronic patient management software.
The selected candidate should be able to work independently as well as in a team oriented environment.The selected candidate must also be comfortable with the use of new and emerging technology in their day to day work environment.
This position uses numerous University and commercial software in day-to- day tasks.Preferred Qualifications, Competencies, and Experience
Front desk experience in dental or medical setting is preferred. The candidate should also understand and embrace the wide variety of patients seen in the clinic.
Required Licenses/Certifications
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
Not Applicable.
Position/Schedule Requirements
Special Instructions
Quick Link
Contact Information
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at or send an email to
Please note:
The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer.
All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.
