Customer Care Specialist - Madison, United States - Pellitteri Waste Systems Inc

Pellitteri Waste Systems Inc

Verified Company

Madison, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

CSR II - Customer Care Specialist

Pellitteri Waste Systems, Inc.

Madison, WI, USA**:

Compensation
:
$23.00/hr

Employment Type
:
Full-Time

Why Work Here?:

We offer:

Competitive weekly pay
Paid time off

-
Free and low-cost Health Insurance options, dental and vision insurance

401k plan, with a generous match of up to 4%

Responsibilities:

Field customer calls relating to rolloff, frontload, residential, rotator, data destruction, and other services offered
Provide accurate service and pricing information to customer inquiries and sales
Provide a high level of customer support for information requests, troubleshooting service issues and coordinate efforts with the CS department, dispatch and sales
Participate in the planning and improvement of the departments processes

Qualifications:

35 years of customer service experience preferred
Ability to think critically and problemsolve with creative solutions
Experience using various computer programs e.g. word processing, spreadsheets, calendars, etc.
Proven experience with high level writing skills and experience with working with municipalities is preferred
Outstanding interpersonal skills; demonstrated ability to work effectively with customers and staff
Ability to prioritize, multitask, be detailoriented and efficient
Excellent written and verbal communication skills

About Pellitteri Waste Systems, Inc
:

Pellitteri Waste Systems, Inc. provides commercial and residential waste recovery systems, as well as at the customer site confidential document destruction.

Our mission is to continue the family business and the Pellitteri's tradition of service by promptly responding to customer needs, offering individualized solutions, communicating effectively and following through.

These solutions will be environmentally and fiscally responsible. Our commitment to safety, professionalism, staff and growth will foster an environment which benefits our team, clients and community. PWS, Inc. is An Equal Opportunity / Affirmative Action Employer.

Company address: 7035 Raywood Road, Madison WI 53713