Assistant Supervisor - Manhattan, United States - NYC Careers

NYC Careers
NYC Careers
Verified Company
Manhattan, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description

Assistant Supervisor:


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Assistant Supervisor:


  • Agency: ADMIN FOR CHILDREN'S SVCS


  • Posted on: 04/24/2024

  • Job type: Fulltime
Location


MANHATTAN

  • Title Classification: Exam may be required
Department

Emergency Childern's Svcs(Dcp)

  • Salary range: $73, $100,
    THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $73,641
  • The Administration for Children's Services (ACS) protects and promotes the safety and wellbeing of children and families through child welfare and juvenile justice services and community supports. ACS manages communitybased supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.
  • The Division of Child Protection (DCP) is charged with investigating all allegations of child abuse and maltreatment that the City receives from the New York Statewide Central Register of Child Abuse and Maltreatment. The Division of Child Protection encompasses Child Protective and Placement Services. Child Protective Services include the Child Protective Borough Offices, Family Preservation and Family Services Unit, Emergency Children's Services (ECS), and the Office of Special Investigations (OSI).
  • Emergency Children's Services (ECS) is the afterhours service component of NYC Children's Services. ECS's child protective services staff conduct initial investigations of reported abuse and neglect cases after standard working hours, from 4:00pm to 8:00am, Mondays through Fridays; 24 hours a day during weekends and holidays; and serving as the hub for field operation as needed during emergency events or natural disasters such as snowstorms, hurricanes, etc. ECS child protective staff generally perform the same functions as child protective staff in Borough office PD Units. ECS is based in Manhattan, but staff investigate cases throughout the city. Emergency Children's Services (ECS) is the afterhours service component of NYC Children's Services.
  • Under the general supervision of the Child Protective Supervisor Level II, with moderate latitude for the exercise of independent action and decision making, the Child Protective Specialist Supervisor I will be responsible for the following:
  • Utilize social services skills and experience to work with more sensitive and difficult cases involving investigations of abuse or neglect.
  • Function as a consultant to caseworkers, offering resource information related to human service providers, legal services, etc.
  • Serve as quality assurance function by reviewing narrative reports and supervisory controls, sampling data, reconciling figures and ensuring consistency and accuracy of data.
  • Provide unit supervisory coverage in the absence of the Supervisor II, and at the discretion of the CPM, may and sign off on any case actions or forms, which would ordinarily require the Supervisor II's signature.
  • Make field visits, at the direction of the Supervisor II, for the purposes of investigation or consultation and to ensure that unit's mandated monthly visits are completed with his/her role flexibility.
  • Develop a plan for deployment of cases when caseload dispersal is necessary, perform related tasks.
  • Exemplify leadership skills of effective communication, modeling, coaching, educating and support to foster quality supervision to subordinates on a regular basis.
  • Attend, participate and provide support to Child Protective Specialist staff with all type of conferences.
  • Make field visits for the purposes of investigation or consultation.
  • Provide a written review and face to face conference with the CPS staff on the 5 days and 25 days review on each case active in the unit.
  • Review FSS, FASP, LTS and FAD as part of the 5 days review.
  • Cover Child Protective Specialist caseloads when the worker is on medical leave and/or vacation.
  • Assist the Supervisor II with the review of determination and corrective action letters prior to them being sent to either foster care agencies and daycare.
  • Record of proven managerial or supervisory accomplishments in child protection or a closely related human service field.
  • Master of Social Work degree or Master's degree in a related discipline.
  • Excellent communications skills.
  • Ability to deal tactfully and effectively with diverse constituencies at all levels.
  • Extensive understanding of child welfare issues.
  • Knowledge of the NY State Connections comprehensive case management system, or other automated child welfare system.
  • Familiarity working with NYC's diverse communities.
  • Experience and ability to step into an existing unit and assume all responsibility quickly.
  • Bilingual ability to communicate clearly in Spanish or other languages is considered a plus for this position.

Please Note:

  • This position is open to employees currently serving in the permanent civil service titl
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