Quality Technician - Grand Haven, United States - Macro Magnetics

Macro Magnetics
Macro Magnetics
Verified Company
Grand Haven, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Quality Technician:


FLSA Classification:
Salaried Full-Time


Reports to:
Quality Manager


Revision Date:
March 21, 2024


Job Summary:


The Quality Technician will provide quality assurance support to the product development team, resolving bugs, defects, and other potential issues and ensuring that products meet customer specifications.


Supervisory Responsibilities:


  • None.

Duties/Responsibilities:


  • Perform inline audits of manufacturing processes and products to print, work instructions, or other controlled documentation.
  • Verify products are being manufactured per documented standard practices, work instructions or other approved manufacturing methods.
  • Provide Quality support to all associates and assist their efforts to perform at the highest levels.
  • Calibrate measuring equipment. May require interfacing with third party calibration resources.
  • Converse with customers and suppliers regarding quality expectations.
  • Work collaboratively to continuously improve all aspects of Macro Magnetics product quality and production/testing processes to yield world class customer satisfaction.
  • Maintain quality records in accordance with Macro Magnetics standards.
  • Facilitate RMA warranty process product return from customers.
  • Qualify customer Service Requests to repair damaged customer product not under warranty.
  • Perform testing process requirements as a backup for coverages etc.
  • Designs, implements, and evaluates quality assurance process sampling systems, procedures, and statistical techniques.
  • Performs other related duties as assigned.

Required Skills/Abilities:


  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Extensive knowledge of or the ability to quickly learn the organization's production processes.
  • Excellent interpersonal skills with ability to serve as a liaison with developers, project managers, and customer support.
  • Deep knowledge of quality assurance terminology, methods, and tools.
  • Excellent analytical skills, problem solving, and decisionmaking skills.
  • Demonstrated knowledge of testing best practices, versioncontrol procedures, and defect management processes.
  • Superb computer proficiency, including database management.

Education and Experience:


  • Quality Engineer Certification, or equivalent technical certification, required.
  • Three years of related experience required.

Physical Requirements:


  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
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