A/r Medical Billing Insurance Follow-up and - Hanover, United States - Maryland Primary Care Physicians

Maryland Primary Care Physicians
Maryland Primary Care Physicians
Verified Company
Hanover, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Physicians Management Group, which provides all administrative services for Maryland Primary Care Physicians LLC, has an opportunity for a Billing Supervisor of Insurance Follow-Up and Collections Representatives.

This position oversees the day-to-day operations and activities of the Insurance Follow-Up and Collections Representatives and reports to the Billing Manager.

Responsibilities and daily work activities include but are not limited to the following:

  • Promote a positive, fair, and open environment within the department. Must be proficient in conflict resolution, group interaction, and team building.
  • Serve as the first point of contact for Insurance Follow-Up and Collections Representatives and with other staff regarding operational processes and issues.
  • Manage and resolve escalated customer communications, concerns, conflicts, or issues.
  • Inform management if there is a problem meeting task expectations in the required time frames.
  • Assist and provide necessary onthejob training and flow of information to all personnel.
  • Monitor claims submissions, insurance payments, and denials to identify trends and possible issues.
  • Supervise Insurance Follow Up and Collections Representatives:
  • Monitor the revenue cycle activities and resolves any issues.
  • Monitor the staff's workflow and assign personnel as needed to the various duties to ensure continuous improvement of procedures and processes within the billing department.
  • Inform management of personnel issues and other pertinent information affecting the billing operation.
  • Use performance management tools and processes (e.g., review of employee work quality through conducting assessments) to evaluate employee performance; evaluate performance assessments against identified success metrics.
  • Provide coaching and feedback, and conduct performance reviews.
  • Stay abreast of insurance policy and procedure changes and assist staff with these changes.
  • Review and process bad debt and selfpay collection accounts as needed to fill in for staff.
  • Identify and resolve insurance company reimbursement and processing concerns.
  • Research and resolve credit balances every month as needed to fill in for staff.
  • Perform other duties as assigned.
    TRAINING TO TAKE PLACE ON-SITE.

Knowledge, Skills, and Abilities:

Required vaccinations (unless approved medical or religious exceptions): COVID-19, Flu, and MMR


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • Do you have Medical Billing Experience
  • Do you have supervisory or management experience?
  • Have you worked with Epic software?

Experience:

Medical Billing: 3 years (required)

  • Supervisory: 2 years of leadership experience (e.g. Team Lead, Supervisor, Manager) (required)
  • EPIC: 1 year (preferred)

Work Location:
One location


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:


  • ICD10: 1 year (required)

Work Location:
In person
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