Manager of Content Production - Boise, United States - SANS Institute

Description

About SANS

SANS Institute (SANS) launched in 1989 as a cooperative for information security thought leadership, it is SANS' ongoing mission to empower cyber security professionals with the practical skills and knowledge they need to make our world a safer place.

We fuel this effort with high quality training, certifications, scholarship academies, degree programs, cyber ranges, and resources to meet the needs of every cyber professional.

Our data, research, and the top minds in cybersecurity collectively ensure that individuals and organizations have the actionable education and support they need.

Join the SANS Team

At SANS, our culture is defined by Mission, Brand, People.

Our goal is to hire people who understand the importance of continuing to fight against the cyber security threats (Mission) while delivering the highest quality training (Brand) to our students.

We want employees whose personal values align well with our culture of fairness, honesty, customer focus, and pragmatic approach (People).

Summary of Position:

The Manager of Content Production is primarily, but not exclusively, responsible for managing the processes, tools, and individuals that translate and localize SANS Digital's training content.

The Manager of Content Production works closely with AI translation tool vendors, language validation contractors, Subject Matter Experts (SMEs), course authors, and the Digital production team to ensure that digital content is produced on time and meets quality standards.

This role manages, trains, and evaluates a pool of contractors.


Key Responsibilities:
Oversee translation of digital content (scripts, module titles and descriptions, quizzes, etc.) using AI tools and translation validation contractors.

Create deliverables such as SRTs, PDFs of scripts, etc. that conform to specifications.

Ensure that digital content translations and other deliverables are completed on time and meet SANS quality standards.

Manage and assign tasks to contractors.

Interface with vendors to resolve issues and develop more efficient workflows.

Create and maintain content production documentation and training materials.

Assist with the creation and maintenance of digital assessments.

Assist with the implementation of new tools and features to enhance digital content.

Other duties as assigned.


Basic Qualifications:
Bachelor's degree or equivalent.

Minimum of 1-2 years of experience in project management.

Comfortable working in a virtual organization.

Ability to manage multiple projects to meet strict quality, schedule, and budget requirements.

Experience with collaborative/project management tools including Atlassian products, SmartSheet, and Microsoft Office.

Working knowledge of information security disciplines.

Ability to work efficiently across multiple teams and communicate results to stakeholders.


Preferred Qualifications:
Experience with Smartcat or other translations platforms.

Familiarity with Learnosity and/or other online assessment tools.

Experience leading/Managing instructional design teams.

Experience with AI tools.


Reporting Relationships:
This position reports to Senior Manager of Content Production.


Work Environment:
This position works from home, with occasional required travel (up to 10%)

Equal Opportunity Employer

SANS is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact SANS Human Resources.

California residents for SANS privacy notice for California job applicants

The base salary range for this position is between $70,000 and $80,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and years of experience.

There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

In addition, SANS provides the following benefits:

Medical

Dental

Vision

Short-Term Disability

401(k) with company match

Employee Assistance Program

Supplemental Life Insurance and AD&D

Paid Time Off

Company Paid Holidays

Volunteer Paid Time Off

Department

Digital

Employment Type

US Employee | Full-Time

Minimum Experience

Manager/Supervisor

Compensation

$70,000 -$80,000
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