Customer Service Representative - Buffalo Grove, United States - Nick Wians State Farm

Description

Responsibilities:

• Be the friendly face and voice of our State Farm Agency, ensuring exceptional customer experiences
• Answer customer inquiries, resolve issues, and provide accurate information promptly
• Guide customers through policy inquiries, changes, and claims with confidence and empathy
• Unlock your potential by crossselling and upselling State Farm products to help customers protect what matters most
• Maintain precise and uptodate customer records to ensure smooth operations
• Collaborate closely with our talented agency team to achieve sales and service goals
• Stay ahead of the game by keeping uptodate with State Farm policies, procedures, and product knowledge
• Show your problemsolving skills by handling customer complaints with grace and escalating complex issues when necessary

Requirements:

• Proven track record of providing exceptional customer service, preferably in the insurance industry
• Excellent communication skills, both verbal and written, to create meaningful connections with our valued customers
• Attention to detail and strong problemsolving abilities that set you apart from the rest
• Multitasker with exceptional time management skills to excel in a fastpaced environment
• Holding an active Property and Casualty license is preferred, or you must be willing to obtain it within a specified timeframe

Benefits:

• Competitive salary that recognizes your hard work and dedication
• Comprehensive health insurance plans to keep you and your family covered
• Secure your future with our 41k plan
• Paid time off and holidays to ensure a healthy worklife balance
• Professional development and training opportunities to help you reach your career goals
• Be part of a supportive and collaborative work environment that feels like family

Join our team today and become an integral part of our State Farm Agency's success story. Let's create exceptional customer experiences together


Pay:
$ $20.00 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• Health insurance
• Onthejob training
• Paid time off

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Inperson
• Office

Ability to Commute:

• Buffalo Grove, IL required)

Work Location:
In person