- Providing support to clients through phone, chats, and tickets
- Technical and functional support for the Interactive Brokers' platforms
- Desktop applications (Windows, macOS, and Linux)
- Mobile applications (Android, and iOS)
- Troubleshooting and support for Interactive Brokers' web-based offerings
- Problem management with focus on wide scale technical issues
- Bachelor's degree, preferred if in a technical field
- 1+ years in client facing support role
- 1+ years of experience working with Windows, and Mac, software support, connectivity support
- Excellent verbal and written communication skills and the ability to work effectively in a team environment
- Experience working with support ticketing systems
- Adaptable to a constantly changing technical environment
- Initiative and desire to learn new skills/technologies and remain up to date with the latest trends; real passion for solving technical problems
- Experience with financial products and services is a plus
- Excellent command of written and spoken English & Spanish
- Competitive salary, annual performance-based bonus and stock grant
- Retirement plan 401(k) with a competitive company match
- Excellent health and wellness benefits, including medical, dental, and vision benefits. Company paid medical healthcare premium.
- Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
- Paid time off and a generous parental leave policy
- Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snack
- Corporate events, including team outings, dinners, volunteer activities and company sports teams
- Education reimbursement and learning opportunities
- Modern offices with multi-monitor setups
-
Interactive Brokers Fort Lauderdale, Florida, United StatesAs a member of the Client Technical Support L1, you will assist clients with inquiries pertaining to our range of trading offerings and act as a liaison between internal teams and customers to ensure a prompt and effective resolution to bugs and issues. · The ideal candidate will ...
-
Honda of North Hollywood North Hollywood, United States**Company**: Acura of Los Angeles Westside / Honda of North Hollywood · **Location**: Los Angeles, CA · **Position Overview**: · The Used Car Manager will oversee the pre-owned vehicle sales operations, ensuring optimal inventory levels, pricing strategies, and customer satisfact ...
-
FB Doors Hialeah, United States**Company**:Established Home Improvement Company focused on energy-efficient Impact Windows and Doors**.** · **Position**: · Home Improvement Inside Bilingual English Spanish Sales Representative · **Required Skills**: · - Strong Effective sales skills · **Experience**: · - 3-5 y ...
-
FB Doors Miami, United States**Company**:Established Home Improvement Company focused on energy-efficient Impact Windows and Doors**.** · **Position**: · Home Improvement Inside Bilingual English Spanish Sales Representative · **Required Skills**: · - Strong Effective sales skills · **Experience**: · - 3-5 y ...
-
Dealer Support Bilingual Spanish
1 week ago
Crédito Real USA Finance Fort Lauderdale, United StatesJob Description · Job Description · POSITION SUMMARY · We are one of the nation's top automobile loan providers and due to growth, we are searching for a talented people to join our team as our Dealer/Client Support. · We offer competitive pay, a strong team and have plenty of fu ...
-
FB Doors Fort Lauderdale, United StatesJob Description · Job DescriptionCompany: Established Home Improvement Company focused on energy-efficient Impact Windows and Doors. · Position: · Home Improvement Inside Bilingual English Spanish Sales Representative · Required Skills: · •Strong Effective sales skills · Experien ...
-
beBee Handyman Milton Mills, NH, United States FreelanceMy daughter has difficulties with concentration due to ADHD. Class type: · Group classes of 4-5 people · Group type: · Open group, to be formed by the teacher · Class level: · 4th grade · Subjects to be reinforced in class: · English, math, Spanish language and literature · P ...
-
CNA/HHA English/Spanish
1 week ago
Assisting Hands Home Care North Miami, United States Independent FreelanceJob description · Hold On - Before You Apply for A Flexible Schedule, Make Sure You Qualify: · You must be a current CNA or HHA · You've got a High School diploma or equivalent · Bi-Lingual (English / Spanish) is a PLUS · You have a heart for seniors · Is this you? Click APPLY o ...
-
Bi-Lingual Spanish-English Customer Service
2 days ago
Staffing Service Hollywood, United StatesJob Description · Job DescriptionExperienced Customer Service - Counter Service Person needed - Automotive Counter Parts experience a Plus. Heavy Customer Contact Customer Service needed. Other requirements include: Good oral and written skills, able to multitask, knowledge of Mi ...
-
Bilingual (English/Spanish) Case Manager
5 days ago
The Law Offices of Kanner & Pintaluga P A Boca Raton, United StatesJob Description · Job Description · Kanner & Pintaluga, a dynamic and rapidly growing personal injury and property damage law firm, seeks a highly motivated and passionate Case Manager to join our team in Boca Raton, FL. · POSITION SUMMARY: · The Case Manager works directly wit ...
-
Bilingual (English/Spanish) Case Manager
5 days ago
The Law Offices of Kanner & Pintaluga P A Boca Raton, United StatesJob Description · Job DescriptionKanner & Pintaluga, a dynamic and rapidly growing personal injury and property damage law firm, seeks a highly motivated and passionate Case Manager to join our team in Boca Raton, FL. · POSITION SUMMARY: · The Case Manager works directly with ou ...
-
The Law Offices of Kanner & Pintaluga P A Boca Raton, United StatesJob Description · Job DescriptionKanner & Pintaluga, a dynamic and rapidly growing personal injury and property damage law firm, seeks a highly motivated and passionate Reductions Specialist to join our team in Boca Raton, FL. · POSITION SUMMARY: · The Reduction Specialist will ...
-
The Law Offices of Kanner & Pintaluga P A Delray Beach, United StatesJob Description · Job DescriptionKanner & Pintaluga, a dynamic and rapidly growing personal injury and property damage law firm, seeks a highly motivated and passionate Reductions Specialist to join our team in Delray Beach, FL. · POSITION SUMMARY: · The Reduction Specialist is ...
-
Bookkeeper-Accountant ( Speak Spanish-English)
2 weeks ago
Palm Aire Professional Services South Miami, United States EmployeeWe are seeking a Bookeeper/Administrative Assistant for a restaurant located in the Wynwood area. The ideal candidate will be an experienced accounting leader capable of performing a variety of financial tasks essential to the restaurant's success. This position requires skills i ...
-
Subrogation Associate General Counsel
1 week ago
UPCIC Fort Lauderdale, United StatesKnow your rights · Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. · - Employment Eligibility (e-Verify): · - English & Spanish · - Right to work: · - English · / · - Spanish · It's fun to work in a company where people tru ...
-
Nanny
3 days ago
Chace People Fort Lauderdale, United Statessector- Childcare & Education- emp type- Full-time- salary- Up to $40 per hour (negotiable DOE)- location- United States, Fort Lauderdale- Job Type- Permanent- place of work- On-site- published date- 16/05/2024- job id- 33031Antonia Catherine Edwards · Founder & MD · **job descri ...
-
Subrogation Legal Assistant
1 week ago
UPCIC Fort Lauderdale, United StatesKnow your rights · Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. · - Employment Eligibility (e-Verify): · - English & Spanish · - Right to work: · - English · / · - Spanish · It's fun to work in a company where people tru ...
-
Dispatch and Scheduling
1 week ago
All County Waste, Inc. Fort Lauderdale, United StatesPay: From $16.00 per hour · **Benefits**: · - Health insurance · Schedule: · - 8 hour shift · - Monday to Friday · - Morning shift · - On call · - Overtime · **Experience**: · - Scheduling/Dispatching: 2 years (required) · **Language**: · - English (required) · - Spanish (require ...
-
Direct Sales Representative
4 days ago
Maimone Legal PLLC Fort Lauderdale, United States**About us** · Maimone Legal PLLC is a small business in Fort Lauderdale, FL. We are professional, agile and professional. · Our work environment includes: · - Modern office setting · - Food provided · - Modern office setting · - Growth opportunities · **Overview**: We are seekin ...
-
Logistics Assistant Bilingual
5 days ago
Globaltek International Fort Lauderdale, Florida, United StatesRequisitos: · We wish to link to our team bilingual logistics assistant, with minimum 3 years related experience in distribution and wholesale companies in the technology sector, who will be responsible for the overall management of all procurement, transportation, warehousing an ...
Bilingual Client Technical Support: Spanish/English - Fort Lauderdale, United States - Interactive Brokers
Description
Job Description
Job DescriptionAs a member of the Client Technical Support L1, you will assist clients with inquiries pertaining to our range of trading offerings and act as a liaison between internal teams and customers to ensure a prompt and effective resolution to bugs and issues.
The ideal candidate will be analytical with an affinity to problem solving, troubleshooting technical, and software issues. They should possess the ability to recognize, investigate, and escalate client reported issues related to our platforms.
If you are motivated and have initiative, are analytical and methodical, we can offer you a position that will both challenge and reward you as part of a team that is building one of the world's strongest brokerage brands.
Responsibilities:
Requirements:
Company Benefits & Perks
#LI-NB
Company OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.
IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.
Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.
