- Utilize active listening and problem-solving skills, to assist a diverse customer base, while providing accurate information and resources to deliver the best possible experience for the court user.
- Accurate processing of cases and updating case records, demonstrating a high level of detail, while working in a variety of settings and scenarios.
- Ability to handle processing and system changes on a regular basis while utilizing adaptive learning skills.
- Demonstrate excellent customer service through in-person, telephonic, and written communication.
- Confers and communicates with management and team regarding time sensitive tasks while setting priorities.
- Accurately scheduling, maintaining, and distributing courtroom calendars to support operational efficiency.
- Collaborate effectively within a team environment while maintaining ability to work independently.
- Disseminate information and instruction in the courtroom setting as directed.
- Serve as the first point of contact for court users, answering questions and providing instruction within the constraints of legal boundaries.
- Maintaining the integrity of the court while recognizing the importance of your role as a court employee.
- Accurately collecting fees and updating financial records as needed.
- Daily interactions with Judges, attorneys and executive-level management.
- Experience demonstrating excellent interpersonal skills while working with internal and external customers verbally(in-person/telephonic) and in writing.
- Demonstrate resiliency and ability to preserve composure while accomplishing tasks in a high-pressure environment.
- Ability to deescalate in tension filled situations.
- High attention to detail and commitment to accuracy while experiencing shifting priorities within a fast-pacedenvironment.
- Ability to utilize technical skills by comfortably working with multiple applications and demonstrating a general abilityto trouble shoot common issues with those applications.
- Committed to continuous learning, open to change with a positive attitude, and be able to succeed in a fast-paced and a culturally diverse environment.
- Experience working in a team environment, as well as an independent contributor.
- History of utilizing problem solving and critical thinking skills to overcome unexpected challenges.
- Fluency in one or more of the following languages: Amharic, American Sign Language, Chinese, Farsi, Korean, Punjabi, Russian, Samoan, Somali, Spanish or Vietnamese.
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 12 paid holidays each year plus two personal holidays
- Generous vacation and paid sick leave
- Paid parental, family and medical, and volunteer leaves
- Flexible Spending Account
- Wellness programs
- Onsite activity centers
- Employee Giving Program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
- Yes
- No
- Auburn
- Burien
- Kent (MRJC)
- Bellevue
- Redmond
- Issaquah
- Shoreline
- Seattle
- Yes
- No
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Court Clerk - Seattle, United States - King County
Description
Salary: $ $39.04 HourlyLocation : Multiple locations in King County, WA
Job Type: Regular, Full time, 40 hrs/week
Job Number:
Department: KCDC - District Court
Division: District Court
Opening Date: 03/04/2024
Closing Date: Continuous
FLSA: Non-Exempt
Bargaining Unit: D3 : WSCCCE L21DC-D Court Wages
Full- or Part-Time: Full Time
Summary
King County District Court Profile
KCDC is the largest and most technologically advanced Court of Limited Jurisdiction in the State of Washington. It currently processes approximately 200,000 matters per year with 25 elected judges and roughly 260 employees at 8 separate locations. The Court is a leader in many areas involving public safety and access to justice, including the use of problem-solving courts, jail- alternative programs, technology and judge-managed probation services. Twelve cities contract with King County for court services provided by KCDC.
A Competitive District Court Clerk Candidate
King County District Court is seeking Court Clerks who are active learners, adaptive, reliable, and action-oriented to establish a competitive pool of candidates for current and future, permanent and temporary, Court Clerk positions throughout King County District Court.
Court clerks face a variety of populations, (in person, telephonically, virtually, and electronically) with a variety of needs and questions when they make contact with the court. Clerks must establish a level of service that meets the needs of the public's request while also working within the parameters of legal boundaries, maintaining a positive rapport as much as possible when serving the public at large.
Clerks are faced with a variety of competing priorities on a daily basis; learning how to best meet shifting timelines and communicating with supervisors along the way is expected and highly desired in a successful court clerk.
This position is open continuously and applications will be reviewed as they are received.
Job Duties
Special Requirements: US Citizenship is required.
Selection Process: Application materials will be screened for qualifications; the most competitive candidates will be invited for one or more panel interviews. Any employment offer will be contingent upon the results of a criminal background investigation and finger printing.
Physical Demands: While performing the duties of this job, the employee is regularly required to sit, talk or hear, and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl, and move and/or lift up to 10 pounds. The vision abilities required to perform this position include close vision.
Working Conditions: Work is typically performed in an office environment with a moderate amount of noise (computers, printers, light traffic). This role routinely uses standard office equipment.
Work Schedule: This recruitment will be used to fill future Regular positions working a 40- hour workweek. Responsibilities occasionally may require overtime in order to meet deadlines.
Work Location: Various Courthouses that are located in Seattle, Shoreline, Redmond, Bellevue, Issaquah, Burien, MRJC (Kent), and Auburn.
Union Affiliation: This position is represented by Local 21 DC.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation.
For interviewing tips, please see the STAR-LA method:
If you have any questions regarding this position or application process, please contact Chandra Talerico at or Please include "Court Clerk" within the subject line.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Are you a U.S. Citizen?
Please indicate which court locations you are willing to work at:
Are you fluent in one or more of the following languages? American Sign Language, Spanish, Russian, Vietnamese, Korean, Chinese (Cantonese/Mandarin), Somali, Samoan, Amharic, Punjabi, and/or Farsi.
If you answered yes to question #3, please tell us which language you are fluent in. If you answered no, please write "N/A."
05
Why do you want to be a Court Clerk for King County District Court?
06
What makes you a competitive candidate?
07
How do you work and thrive in a culturally-diverse work environment with many different personalities and backgrounds?
Required Question
