Customer Service Representative for Used Car Platform - Franklin Forge, PA, United States - Sapphire Technologies
Description
For our client, an established customer center with global locations and numerous awards, we are looking for several employees (m/f/d) for customer support on a used car platform in Franklin Forge, PA.
Your responsibilities:
- Providing assistance with accountrelated questions
- Assisting with listing vehicles for sale
- Deleting individual listings (e.g. for noncompliance with terms and conditions)
- Updating customer information
- Handling invoice inquiries
- Managing refunds
- Supporting dealers
Your profile:
- Excellent written and verbal communication skills in German
- Basic knowledge of English
- Good computer skills (MS Office)
- Proficient in email communication
- Flexibility and reliability
What we offer:
- Modern and wellequipped office workstations
- Varied tasks
- Dedicated and friendly team
- Opportunities for professional development and training
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