Correspondence Specialist - Manhattan, United States - NYC Careers

NYC Careers

Verified Company

Manhattan, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Correspondence Specialist:

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Correspondence Specialist:

Agency: TEACHERS RETIREMENT SYSTEM

Posted on: 05/16/2024

Job type: Fulltime

Location

MANHATTAN

Title Classification: Exam may be required

Department

Correspondence

Salary range: $55, $60, The Teachers' Retirement System of the City of New York (TRS) is a public pension fund that provides New York City educators with retirement, disability, and death benefits. TRS is currently the City's secondlargest pension system and it is one of the largest pension plan sponsors in the United States, with more than $100 billion in assets and over 200,000 members, retirees, and beneficiaries.
Responsibilities:
Reviews incoming written inquiries and requests from member and outside entities regarding TRS' products and services.
Researches inquiries using computer based information plus benefits knowledge, collaborating with TRS processing units to obtain timely, clear, concise and appropriate information needed to respond to written inquiries.
Prepares letters using good grammar and punctuation, ensuring the recipient's requests have been addressed in a userfriendly, courteous, and professional tone that meets the agency standard.
Serves as a backup in the Member Services Call Center and WalkinCenter as needed.

Minimum Qualifications1. An associate degree or completion of 60 credits from an accredited college, including or supplemented by 9 credits in mathematics, statistics, accounting, and/or actuarial science; or

A four-year high school diploma or its educational equivalent and two years of satisfactory full-time experience performing mathematical, statistical, actuarial or accounting computations in one or more of the following: a) a retirement or employee benefits plan; b) customer service in a financial

in mathematics, statistics, accounting and/or actuarial science from an accredited college or one year of experience as described in "2" above.

Preferred Skills- 2+ years correspondence experience.

Ability to analyze and prepare correspondence.
Ability to prepare breakdowns using MS Excel.
Ability to set priorities and complete assignments on time.
Ability to identify problems and come up with an appropriate solution. 55a ProgramThis position is also open to qualified persons with a disability who are eligible for the 55a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55a Program.
Public Service Loan Forgiveness
Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange

County.

To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.- Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

A four-year high school diploma or its educational equivalent and two years of satisfactory full-time experience performing mathematical, statistical, actuarial or accounting computations in one or more of the following: a) a retirement or employee benefits plan; b) customer service in a financial

in mathematics, statistics, accounting and/or actuarial science from an accredited college or one year of experience as described in "2\" above.

Preferred Skills- 2+ years correspondence experience.

Ability to analyze and prepare correspondence.
Ability to prepare breakdowns using MS Excel.
Ability to set priorities and complete assignments on time.
Ability to identify problems and come up with an appropriate solution. 55a ProgramThis position is also open to qualified persons with a disability who are eligible for the 55a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55a Program.
Public Service Loan Forgiveness
Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange