Field Service Technician - Irvine, United States - Quest International
Description
Quest International is looking to add a full-time Field Service Technicians to fulfill our customer's needs.
A career at Quest International means working in a dynamic and challenging professional environment with people who are committed to being a team and striving for quality performance.
The medical and industrial imaging industries as well as the computing and IT industries have a bright and long term-future with endless opportunities.
We're looking for energetic and imaginative people who are excited about participating in our success.Pay Rate Range:
$24.00/hr. - $29.00/hr. (DOE)
Job Summary:
Provides product installation, preventative maintenance, and corrective maintenance (repairs) services on medical and industrial equipment.
Essential Functions:
- Provides multistep troubleshooting support on assigned service calls.
- Participates in the creation of technical bulletins and service procedures.
- Actively involved in continuous improvement
- Participates in technical support via phone and teleconference.
- Assist in parts shipments as needed.
- Ability to call and coordinate PM and arrange own travel.
- Maintain accurate expense records.
Specific Required skills / knowledge / technical competencies:
- Ability to troubleshoot to the FRU level.
- Experience servicing electromechanical and medical device products.
- Familiar with the use of common service tools including vacuum/pressure meter, frequency counter, and digital multimeter.
- Able to work in an environment that requires standing up to 8 hours a day.
- Requires bending, stooping, twisting, crawling, climbing, and other physical activities.
- Able to lift 50 lbs. both assisted and unassisted.
- Proficient understanding of Cable Media; can distinguish the difference between Coax, HDMI, USB, ca56, etc.
- Able to mount AV equipment (speakers or monitors)
- Knowledgeable with AV Equipment including control systems, audio consoles, power amplifiers, digital signal processors, video matrix switchers, video scalers, PC interfaces, computer controls, and DVRs.
Secondary skills/knowledge:
- Experience with optical products a plus.
- Command line and PowerShell, Active Directory/LDAP and SQL a plus.
- Wi-Fi a/b/g/n/ac a plus.
- Requires travel up to 80% of the time (home on weekends).
- Experienced booking and tracking own travel and expenses.
- Ability to rent a car.
- Strong computer skills with proficiency in Microsoft Office, including Word and Excel.
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