Vault Clerk-chatsworth Office - Burbank, United States - Visual Data Media Services
Description
Visual Data Media Services is an award-winning multimedia company, with offices in Burbank, London and Bangalore. We offer a full range of creative post-production and media distribution services for feature films and television content.Our services include encoding, transcoding, editing, color correction, digital distribution, media asset management, quality control, subtitling and closed captioning, script creation, audio, tape duplication and conversions, as well as creative post production services.
- Our state of the art, 30,000 squarefoot facility located in Burbank, CA is custom built for repurposing and distributing video content and represents a multimillion dollar investment in our clients' future.
- Our goal is to provide an exceptional customer experience with every client on every job.
Accountability, Empowerment, Integrity, Honor and Flawless Execution.
While we are equally focused on quality, efficiency and on-time delivery by utilizing the latest in cutting edge technology and innovative solutions, we truly believe that having the right people is what provides us with our competitive edge.
We currently have a position open for aVault Clerk**, in our Vault Services, located in Chatsworth, California.
Position Overview
- The Vault Clerk processes incoming and outgoing assets, including staging assets, entering assets into a computer database, basic Vault functions as outlined below. This position requires driving a Company vehicle.
Responsibilities
- Work with digital assets and digital asset archiving
- Pick up physical media, documents, and supplies as requested
- Advise account representatives promptly and dispense elements to appropriate department of the receipt of incoming media
- Perform data entry and manage paperwork (archive incoming and outgoing logs) of all vault related activities
- Perform media manifests of incoming hard drives
- Distribute incoming mail/packages to staff
- Correctly log data of incoming physical media into the inventory system and barcode elements
- Accountable for locating elements in company's vault system upon request
- Shelve and reshelve physical media such as film, video tape, and hard drives
- Securely pull physical media in a timely manner for production use and return elements to vault storage once complete
- Keep onsite vault organized and retain space for incoming elements
- Conduct periodic audits of all vaulted elements to maintain accuracy of database
- Pull elements for delivery and arrange for dispatch of couriers or overnight shipments with preferred vendors
- Assist account representatives with asset returns to clients
- Answer phones and contact staff and clients concerning receipt, vaulting, and shipment of physical media
- Interact with clients
- Driving elements between VDMS facilities, clients and vendors
- Perform other related duties as assigned or related to position
Education and Required
Experience
- Excellent written and verbal communication skills
- Excellent organizational and time management skills
- Valid Driver's License, with a clean driving record
- Experience with Microsoft Office
- High School diploma or equivalent required
- Ability to read, write, speak and understand English
- Understanding of technical workflows is required
- Positive, collaborative and unselfish interpersonal skills with strong verbal, written communication skills, including the ability to effectively convey requests and ideas to editors, graphic and audio designers, talent, etc., are required
- Strong understanding of the organization's goals and objectives
- Willing and able to learn, understand, and grow with the business
- Teamoriented in a highly collaborative environment
- Can conform to shifting priorities, demands and timelines
- Flexible during times of change
- Able to execute tasks in a highpressure environment
- Desire to mentor and train less experienced/junior to midlevel employees
- Proficiency in Word & Excel with basic math skills
- Good organizational and project coordination skills are necessary, including the ability to compile materials
- Good problemsolving skills and the ability to multitask and work effectively under changing priorities and time constraints
- Willingness to work nights, weekends, flexible hours, at various locations, etc.
Desired Skills and Experience
- Results oriented with strong attention to detail
- Excellent interpersonal and both written and verbal communication skills
- Knowledge of audio/video, physical formats
- Multitasker, with experience with organizing and managing multiple priorities
- Strong ability to follow direction, work unsupervised, at a fast pace in a calm and collected manner
- Ability to troubleshoot and act as a critical thinker
Skills/Abilities:
- Knowledge of business and customer service and service methods
- Skill in understanding written sentences and paragraphs in work relate