Operations Supervisor - St Rose, United States - Owens & Minor

Owens & Minor St Rose, United States

1 month ago

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Description

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customersand their patientsare at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor Teammate Benefits Include

Medical, dental, and vision insurance, available on first working day
401(k), eligibility after 30 days of employment
Employee stock purchase plan
Tuition reimbursement
Development opportunities to grow your career with a global company

Summary

Directs Operations activities and teammates within the Distribution Center (DC).

Core Responsibilities

Manages teammate time, attendance, and schedules (work shift, vacation) for assigned functional area(s).
Provides proactive performance feedback to teammates within assigned functions, assisting teammates, providing coaching and corrective action where needed.
Oversees assigned functions training, ensuring teammates receive appropriate training for their assigned job functions. Makes succession planning recommendations, assisting in identifying, attracting, developing, coaching, and retaining talent.
Works with Operations leadership to execute initiatives to improve DC metrics that drive financial performance.
Recommends expenses and capital investments for assigned functions.
Responsible for achievement of assigned functions Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover.
Makes recommendations and implements customer service for assigned functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries. Coordinates with local Account Management team, Transportation, Client Engagement Center (CEC), and Corporate Operations as needed.
Supports and implements the conversion of new customers at the DC to ensure successful implementation of new business.
Supervises assigned functions adherence to company developed SOPs / WIs for warehouse management and transportation.
Supports the monitoring and reporting of assigned functions performance, assisting with implementing root cause analysis to consistently work towards improving teammate relations, customer quality, and operational efficiency.
Ensures adherence to all regulatory requirements regarding scheduled drugs, hazardous material, dating merchandise, storage requirements and reporting agencies (DOL, DEA, FDA, OSHA, etc.). Acts as the Designated Representative (DR) for the DC where required by licensing and compliance laws / regulations.

Qualifying Experience

3 or more years of professional supply chain or warehouse operations experience exhibiting leadership capability, preferably within the healthcare/medical/medical device industry
Or any combination of relevant education and experience to meet the above requirements.
Knowledge of supply chain management, logistics, distribution, and/or warehouse management best practices.
Financial acumen including prior profit and loss responsibilities.
Ability to work fast and effectively within a matrix environment.
Demonstrated leadership potential and people management skills with an ability to lead, coach and mentor all levels of teammates.
Proven team building skills, both internal and external, with the ability to motivate and direct the work of others.
Exceptional customer relationship skills.
Excellent communication and interpersonal skills with an ability to influence senior level management.
Excellent planning and organizational skills with demonstrated ability to direct large complex initiatives across a broad network and ensure completion.
Proven ability to analyze and conclude; ability to apply Continuous Improvement Methodologies and to standardize processes across multiple sites and functions.
Ability to lead and drive change among peers and direct reports.

We take a thoughtful approach to the operations to offer best-in-class service across the continuum of care, giving you confidence that your products are going to show up when you expect them to show up. Learn how our operations strategy enables us to be flexible and scalable so your supply chain can run smoothly in even the most complex situations.

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

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