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    EMS Revenue Specialist - Oakland, United States - Superior Ambulance Service, Inc.

    Superior Ambulance Service, Inc.
    Superior Ambulance Service, Inc. Oakland, United States

    1 week ago

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    Description
    Overview

    We are currently looking for a EMS Revenue Specialist for our Billing Department. Below lists the duties, responsibilities and the qualifications needed for this position. We will train the right individual

    Responsibilities

    Places and receives calls regarding billing insurance questions and other patient service
    activities. Process accounts according to action required to resolve account balances.
    Resolving insurance carrier denials, appealing claims, contacting carriers on open accounts and
    responding to insurance carrier correspondence and/or inquiries.
    Research patient accounts to verify all insurance coverages. Audit patient accounts to verify
    proper billing process was followed.
    Compute adjustments based on EOB's remittance and insurance contracts.
    Ensure accuracy in data entry and consistent attention to detail.
    Excellent communication and deescalating skills.
    Collect outstanding balances while following company policy and procedures.
    Reduce friction and employ one-step resolution practices for clients and patients through open
    lines of communication.
    Demonstrates knowledge & compliance of insurance, local, state, and federal billing.
    Ability to complete tasks efficiently both individually and in group environment.
    Identify, address, and resolve account discrepancies.
    Practice most current billing policies and procedures.
    Screen and professionally address emails, faxes, and other correspondence.
    Comfortable communicating with any caller including customers, agencies, facilities, and
    hospitals.
    Other Responsibilities
    Handle assigned correspondence.
    Fulfill any other duties as assigned by managerial staff.

    Qualifications

    College preferred but not required
    Minimum two years experience in customer care, account management or similar role
    Healthcare knowledge is preferred
    Must be a quick learner and motivated individual
    Excellent verbal communications skills
    Fluency in second language is a plus, Spanish preferred
    Ability to "Multi-task" and manage spurs of high call volume / stress
    Experience working active office environment
    Basic knowledge of Medicare, Medicaid, and commercial insurances
    Positive, can-do attitude
    Ability to receive and implement feedback
    Computer literacy; typing of at least 45 WPM is highly desired

    Good judgement:
    demonstrating ability to escalate account when necessary
    Paramedic Billing Services,

    is an equal opportunity employer.

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    #J-18808-Ljbffr


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