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Hermiston

    Clerk - Hermiston, United States - WorkSource Oregon

    WorkSource Oregon
    WorkSource Oregon Hermiston, United States

    1 week ago

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    Description

    REQUIREMENTS:

    *High school diploma or equivalent.

    *At least six(6) months of office clerk experience working in professional office environment performed communication one-to-one, on telephone, and in group setting.

    PEREFERENCE:

    *Bilingual(preferred)

    JOB SUMMARY: To ensure that WIC participants receive positive customer service and that the program meets quality standards.

    JOB DUTIES:

    *Perform administrative tasks and screen program applicants for income, identity, and residency

    *Direct incoming calls to the appropriate staff member

    *Welcome participants in a friendly and professional manner

    *Arrange certification screenings and high-risk appointments promptly

    *Inform applicants about the required documentation for their screening appointment

    *Educate participants on their rights and responsibilities before joining the program

    *Offer voter registration to adult participants during various program interactions

    *Ensure voter registration forms are completed and processed correctly

    *Schedule nutrition education sessions for participants as per policy

    *Notify participants verbally and in writing if they are ineligible for program benefits

    *Distribute food instruments based on WIC package assigned by certifier or dietitian

    *Provide instructions on redeeming food instruments, scheduling appointments, and proxy pick-up.

    *Follow the policy and procedure for mailing food instruments.

    *Call participants at least 2 business days before their appointment to remind them.

    *Record keeping and reporting into system.

    *Help with regular updates of clinic policies and procedures.

    *Take part in the yearly review of the nutrition education plan.

    *Refer high-risk clients to the R.D. for chart review, follow-up, or appointments.

    • Attend in-service meetings.

    *Follow cleaning guidelines to maintain a clean and safe clinic environment. Inform the supervisor about any safety concerns or broken equipment.

    HOURS:

    *Full time, Day Shift, Monday-Friday 8am-4:30pm

    PAY:

    *$17.80-$19.50 per hour, Depending On Experience, Depending On Qualifications

    *Benefited

    Employer Comment: Seeking an individual who has had some office experience and enjoys working with families and children. To be successful in this role having basic knowledge in computer data entry and/or word processing would be helpful. We will be conducting background checks.*

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