Scheduler - San Diego, United States - Stars Bay Area, Inc.

Stars Bay Area, Inc.

Verified Company

San Diego, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Stars Therapy Services is currently seeking an
_experienced _Scheduler** to work from our office in San Diego, CA. This position requires language proficiency in both English and Spanish.

This role will allow you to build your administrative skills and experience and serves as a great stepping stone into the healthcare industry.

Stars Therapy Services is a leader in providing Assessments and Early Intervention for children with developmental delays in a naturalistic environment.

This includes providing Speech, Physical and Occupational Therapy using evidence-based practices, while also maintaining cultural sensitivity.

**_

Job Type:
_**_ Full-time_

_ Schedule:
__ Monday - Friday OR Tuesday - Saturday 8:30AM - 5:30PM_

_ Rate:
__ $25-30/hr (experience and education considered)_

Why work with Stars:

-
Be Part of Something Meaningful: Join a passionate team dedicated to providing assessments and early intervention services to children with developmental delays. Your work will directly contribute to changing lives for the better.
-
Tools to Succeed: We value our team members and believe in nurturing their growth. With us, you'll receive comprehensive training, ongoing development opportunities, and the support you need to excel in your role. This is a great first step into the healthcare industry
-
Stability: This is a full-time position with competitive compensation ranging from $25 to $30 per hour, along with health, dental, and vision insurance benefits, paid training, and time off. Relish in the satisfaction of knowing you're making a real difference every day.

Benefits:

- $25 to $30 per hour

Fulltime opportunity
Paid training and ongoing career development opportunities
Health, Dental, Vision Benefits, 401k, employerpaid life, and AD&D insurance.
Paid time off and paid holidays

Responsibilities and Duties:

Provide excellent customer service with exceptional phone etiquette and professionalism.
Be the first point of contact and route calls to appropriate parties.
Process referrals and educate families on the steps and procedures to access care.
Manage Microsoft/Google Sheets
Work in a fast paced environment with quick changing priorities
Process cancellations and schedule makeup appointments as needed.
Communicate all changes in schedules between families and the clinical team.
Research and communicate staffing coverage needs per assigned region.
Maximize a family's service hours based on their authorization and availability.
Participate in ongoing training and development with leadership staff.
Ensure meal and break period compliance when assigning clinical schedules.
Other duties as assigned

Qualifications and Skills:

Minimum of 12 years of clerical and customer service experience.
Bilingual in English and Spanish
Experience with highvolume scheduling or call volume.
Ability to prioritize and complete competing responsibilities and projects.
Effective communication and comprehension skills in reading and writing.
Skilled in collaborating with colleagues and leadership.
Proficient in G-Suite and Microsoft Office 36
Display enthusiasm, attention to detail, and a teamoriented mentality.
Ability to problem solve both independently and collectively.
Comfortable in a fastpaced environment.
Additional Information:_
Stars Therapy Services is an equalopportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status._