- Creation and maintenance of procedures and processes, identifies and implements ideas for improved efficiency.
- Provides consultative guidance on creative solutions for exception processing.
- Lead and facilitate large and complex operations-based projects that will focus on system changes, process improvements, product enhancements and launches, legal and compliance updates, and other assignments.
- Implementation with a heavy focus on form creation and process implementation and representing operations for new and existing compliance enhancements for your functional area and product line.
- Operational duties including but are not limited to the generation and analysis of department metrics that measures the effectiveness and proficiency of the operational teams. Will provide insight and recommended improvements to Managers and internal business partners, including but not limited to Finance, Sales, Legal, and Compliance.
- Build and maintain working relationships with vendors and sales professionals.
- Process and analyze compensation of sales functions.
- Flexible full-time or hybrid telecommuting arrangements
- Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
- Paid time away including vacation and sick time, flex days and ten paid holidays
- Give back to your community and double your impact through our company matching
- Want more details? Check out our Symetra Benefits Overviewopens a pdf file
- Uses best practices and knowledge of internal or external business issues to improve products or services.
- Have a solid understanding of compensation related to sales and commissions
- Works independently; receives minimal guidance. Acts as a resource for colleagues with less experience.
- Provides consultative advice within specific functional areas. May have some mentor/lead responsibilities.
- This position will have inside contact with multiple business units throughout Symetra including Operations Management, Senior and Sales Leadership.
- Maintains a close alignment with various internal partners which may include business analysts, department management, law and compliance, and IT.
- Outside contact with Policyholders, Brokers, Third Party Administrators, and Vendors.
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Sr. Operations Analyst-Compensation - Not specified, United States - Symetra
Description
Symetra has an exciting opportunity to join our service team as a Senior Operations AnalystAbout the role
Responsible for Operations functions involving various products. Maintains a high degree of initiative and advanced knowledge of our products, operations and the Symetra organization. Works independently on day-to-day activities which include procedure document management, and key performance metrics. Responsible for the team's most complex assignments and projects and demonstrates advanced ability to lead those assignments and projects to successful completion. Maintains a close alignment with various internal partners which may include business analysts, department management, law and compliance, and IT. Acts as a mentor and trainer in the development of other team members.
What you'll do in this role
"If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort), there are easier places to work." Cris H. - AVP Internal Sales, Training and Development
"Symetra is inclusive of all employees regardless of their personal differences." Darrell J. - Actuary III
"Symetra values learning. Symetra has so many resources - whether that is the Student of the Business courses, sponsorship of professional certifications, or just individual employees being so willing to teach and answer questions." Felicia D. - Financial Reporting Lead Senior Analyst
Benefits and Perks
We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
Hourly Salary Range: $56,000- $94,300 plus eligibility for annual bonus program
Who you are
At Symetra, we aspire to be the most inclusive insurance company in the country we're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.
We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom.
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.
For more information about our careers visit:
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
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