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Harrisburg

    Multiyear ServiceNow Development - Harrisburg, United States - CapB InfoteK

    CapB InfoteK
    CapB InfoteK Harrisburg, United States

    2 weeks ago

    Default job background
    Description
    Job duties for this position include: configuring enterprise software, providing technical assistance, conducting system testing, writing functional specification documents, developing end user procedures, providing end user support, and business process reengineering

    We are seeking a resource with a minimum of five (5) years of expertise in as many of the following products/platforms/activities as possible:


    • ServiceNow configuration / development / end-user support
    • Syclo Work Manager
    • Mobility Platform (SMP 3.0 SP07)
    • AgileAssets Sign Management
    • AgileAssets Pavement Management
    • SAP Plant Maintenance (PM)
    • SAP Linear Asset Management (LAM)
    • OnBase DMS from Hyland Software SP1)
    • OnBase Archivelink for SAP
    • OnBase Document Management
    • experience using ServiceNow (changing ticket status, maintaining work notes, generating tasks, etc)
    • OnBase experience including form design and workflow configuration
    • experience with test planning, script maintenance, and test result tracking using Azure DevOps
    • developing / creating documents in UPerform
    • Ability to express complex technical concepts effectively, both verbally and in writing
    • Ability to write business and technical specifications according to defined and established methodology and standards
    We are especially interested in individuals with certifications in any of the following:


    • ServiceNow certification
    • Agile Development Methodology
    • Scrum Master certification
    • ITIL v3/v4 certification
    • ITIL Foundation Certification in IT Service Management

    The Work Environment for this resource will be:

    • Work hours will fall within 7am - 5pm EST (under normal circumstances)
    • Remote only work until at least June 30, 2021 after which, on premise requirements are negotiable
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