Senior Technical Business Lead - Harrisburg, United States - Novalink Solutions

    Novalink Solutions
    Novalink Solutions Harrisburg, United States

    4 weeks ago

    NovaLink Solutions background
    Description
    Job Description
    The Pennsylvania Emergency Management Agency (PEMA) and Office of State Fire Commissioner (OSFC) is looking for a Senior Technical Business Lead with strong communication skills, and expert knowledge of the Application Development life cycle. This position is a crucial role in bridge the gap between business needs and technical solutions within PEMA/OSFC organizations.

    The Candidate will be responsible for:
    • Plan and coordinate daily-stand up with development team.
    • Working directly with PEMA/OSFC Section Management to solve IT Business solution needs and problems.
    • Collaborating with the PEMA/OSFC Application team to identify and fix technical problems.
    • Provide and lead Incident Management & Change Management for PEMA/OSFC Application support team.
    • Provide weekly status updates on development teams project, task, and initiatives
    • Responsible for application inventory, application support documentation & organization of PEMA/OSFC application portfolio
    • Review specification business requirements and collaborate with the team on development level of effort estimations for requirements.
    • Involved in adopting COTS products for PEMA/OSFC
    Desired Experience/Skills:
    • DevOps and familiar with the SCRUM/iterative/waterfall development.
    • Strong problem-solving skills.
    • Experience with ITSM. Including Remedy & ServiceNow
    • Excellent communication skills, with the ability to understand client requirements
    • IT Project Management
    • Strong analytical and communication skills.
    • The ability to build good relationships with clients and colleagues.
    • The ability to gather and interpret data.
    • Excellent presentation skills.
    • A broad knowledge of technologies and applications.
    • The ability to explain ideas clearly to technical and non-technical staff.
    • A knowledge of industry quality standards, legislation, and best practice.
    • The ability to work effectively under pressure and to deadlines.
    • A flexible and adaptable approach.
    • A commitment to keep up to date with technology.
    • Gather tasks and requirements with security and accessibility in mind
    • Experience with modernization project
    Skills:

    Skill

    Required / Desired

    Amount

    of Experience

    DevOps and familiar with the SCRUM/iterative/waterfall development.

    Required

    5

    Years

    Strong problem-solving skills.

    Required

    5

    Years

    Experience with ITSM. Including Remedy & ServiceNow

    Required

    5

    Years

    Excellent communication skills, with the ability to understand client requirements

    Required

    5

    Years

    IT Project Management

    Required

    5

    Year

    Strong analytical and communication skills.

    Required

    5

    Years

    The ability to build good relationships with clients and colleagues.

    Required

    The ability to gather and interpret data.

    Required

    Excellent presentation skills.

    Required

    A broad knowledge of technologies and applications.

    Required

    The ability to explain ideas clearly to technical and non-technical staff.

    Required

    A knowledge of industry quality standards, legislation and best practice.

    Required

    The ability to work effectively under pressure and to deadlines.

    Required

    A flexible and adaptable approach.

    Required

    A commitment to keep up to date with technology.

    Required

    Gather tasks and requirements with security and accessibility in mind

    Required

    Experience with modernization project

    Desired

    Requirements

    Skill

    Required / Desired

    Amount

    of Experience

    DevOps and familiar with the SCRUM/iterative/waterfall development
    Required
    5
    Years

    Strong problem-solving skills
    Required
    5
    Years

    Experience with ITSM. Including Remedy & ServiceNow
    Required
    5
    Years

    IT Project Management
    Required
    5
    Years

    Strong analytical and communication skills
    Required
    5
    Years

    Excellent communication skills, with the ability to understand client requirements
    Required

    The ability to build good relationships with clients and colleagues
    Required

    The ability to gather and interpret data
    Required

    Excellent presentation skills
    Required