Customer Care - Williamsburg, FL, United States - Quantum Innovations

Quantum Innovations
Quantum Innovations
Verified Company
Williamsburg, FL, United States

2 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

Join our team in Williamsburg, FL
As a member of our service team, you will be responsible for customer support and field service planning.


You are a skilled communicator and organizer, always keeping the needs of our customers and the efficient scheduling of our service employees in mind.

Even in hectic situations, you remain friendly, solution-oriented, and reliable.


Your tasks in detail:

  • Competent and customeroriented support via phone
  • Handling of customer complaints (phone, email)
  • Daily planning, support, and coordination of service technicians in their respective regions, taking into account customerspecific requirements
  • Creation of delivery notes and customer invoices
  • Maintenance of customer master data

Your profile:


You have completed a commercial apprenticeship, have initial work experience in customer service, or a technical education with a commercial background.

You are clear and convincing in your communication with customers and service technicians, have a strong service mindset, and are a reliable team player.

You have the ability to work in a structured manner and prioritize effectively, finding suitable solutions for all parties even when things don't go according to plan.


Our benefits:


We offer you a challenging role in a dynamic environment at one of the fastest-growing companies in Germany, where you can make a positive impact on people and the environment.


  • Meaningful work with innovative products for the future
  • Flat hierarchies with development opportunities for talented individuals
  • High level of autonomy
  • International team with a great spirit
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